I’ve stayed here many times over the years but not in December. Unfortunately the weather was poor in Bali during my stay. The condition of the hotel has deteriorated a lot and the breakfast standard has dropped substantially. I think this is because of a drop in cliental bookings. All of Bali seemed quieter. The staff here always wonderful but the facilities sadly are poor. Electricity kept tripping in one of our rooms. Hot water was not always available. At on stage there was no water for the whole day. One room had rats inside the room eating behind the wardrobe.
Michael
Michael,9 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月16日
Ian
Ian,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月15日
Great hotel if maintenance was finished
We got there an hour early but was told our room was ready we thought great but when we got there the door was stuck and had to push so hard to open and went inside it hadn’t been cleaned and the aircon was not on so we put our cases in our room and contacted reception and they came to clean so we went off for lunch. When we got back it was nice and tidy but the aircon still wasn’t working only hot air blowing out we tried to fix and sort of worked but asked someone to check it out so we went out for awhile but when we got back it was nice and cool. Tired and a bit irritated I sat down to watch tv but only 7channels of static we couldn’t watch anything. Lucky I had my iPad to watch Netflix. Wifi is excellent a pity they don’t have smart tv . Also it was annoying that 1 of the pools was closed for maintenance it was was my favourite which wasn’t shown on your website when I booked. Also the bathroom door kept getting stuck as well. A bit of maintenance wouldn’t go astray
Sharon
Sharon,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月29日
I would stay here again because it is on the beach, and the room was huge,the pool is amazing, easy access to shopping.
The rooms could do with a bit of an upgrade, the shower curtains are discusting, (I would stay again but take my own shower curtains lol)
Our balcony overlooked the pool, I had a Superior Room, I would recommend getting this room out of them all and try and stay on the secon floor as you dont have everyone walking past and you have a lovely view of the pool.
Debra
Debra,8 晚好友同遊
Wotif 真實旅客評語
4/10 一般般
2024年9月25日
I paid for an early check in at 9am for 3 rooms . We received the keys for the rooms at 12pm only to have 2 of the rooms not cleaned yet and still in the dirty condition from previous guests . The rooms were not ready until after 2pm and they still tried to charge me for early check in
The bathrooms had mould all around the showers and the toilets were broken and needed someone to fix them every day
Their is no spa / massage facilities at the hotel like stated in the name or the description
The buffet breakfast is extremely limited nobody wants salad and garlic bread for breakfast
You can not exchange money at the hotel you can only do it out on the street
Was charged $4.80 for ice
Over all thought I was getting a nice relaxing holiday were I would not have to leave the hotel as everything would be there but spent very little time relaxing there at all
Would not recommend this place at all save you money and go elsewhere
Kelly
Kelly,8 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
Three pools, 2 pool bars, buffet breakfast 🙂
Lynette
Lynette,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月21日
Riannon
Riannon,7 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月19日
Old hotel needs refurbishment
Gary
Gary,8 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年9月17日
Lynette
Lynette,5 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月16日
Phil
Phil,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月15日
Shontelle
Shontelle,7 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月11日
Mick
Mick,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月9日
Resort and Villas are in urgent need of a facelift. Air conditioners not working, very poor water pressure, roof tiles, missing, cracked or broken, drains not letting water out of showers. Ponds with stagnant dirty water. Very few if any pool towels. Couldn't fault the staff though, they were amazing as always and food was also fantastic.
Paul
Paul,9 晚家庭旅遊
Wotif 真實旅客評語
10/10 好極了
2024年9月9日
Beautiful Bali
Great location the staff bent over backwards to satisfy us. They are working extremely hard to get it back to prior covid
John
John,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月9日
Perfect location, good service, nice swimming pool's
Jolanta
Jolanta,8 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年9月8日
Rooms were dirty,aircon didnt work for the first 3 days,bathroom stunk like urine,we will never stay there again.
Steven
Steven,10 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年9月8日
Melanie
Melanie,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月4日
David
David,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月4日
We stay here every year with our two older kids and so much to do and great location.
Natarlia
Natarlia,10 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月3日
Lynette
Lynette,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月1日
Lisa
Lisa,14 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月31日
Great location. Needs maintenance
Joanne
Joanne,9 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年8月31日
Great stay perfect location !
Good value for money , aircon perfect, fridge worked, excellent hot water, bed was ok room was clean. Breakfast had huge range and overlooked the beach. Good pools , SUPER AWESOME STAFF who found my airpods 💓💓💓 just a lovely stay...heads up to the security boys at the front gate you lads are gold.
Carly
Carly,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月30日
Should be rated as a one star hotel.
Staff where the laziest people when it came to house keeping and maintenance. Time for it to be taken off Expedia.
Ian Geoffrey
Ian Geoffrey,9 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月26日
Love going here but they really need to update their toilet facilities, very old and always breaking down but staff are lovely and couldn’t fault one person throughout the entire staff.