Black mold in shower. When asleep with my family our room began to fill with the smell of cigarettes smoke through the vents. No manager on site and was refused a new room and offered room air spray and a very little money off less than 1/6 of the cost of the room. The refusal was because I booked the room through Hotels.com (third party site). I had to call Hilton directly to complain and again was told because I booked through a 3rd party site there’s not much they can do. I was not able to get in touch with anyone from hotels.com we had to leave the hotel within a few hours of arrival to another hotel for better conditions and service. Absolutely horrible and has discouraged me from booking using hotels.com
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 26 日
Ali
Ali,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Good stay
Nice place to stay. Would stay there again given the opportunity. Bathroom needs some small things done but nothing major. Staff was amazingly friendly!
Daniel
Daniel,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Joanne
Joanne,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
very clean and organized .
claudio
claudio,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
Verna
Verna,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 17 日
We had a great stay! Our only complaint was that the indoor pool was so cold you couldn’t swim- only a big deal because our son was looking forward to hanging out in the pool and it was freezing!
erin
erin,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 5 日
Joanne
Joanne,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Amara
Amara,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 31 日
Amber
Amber,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 31 日
Breakfast was a 25 min wait. Room did not accommodate 5 people had to buy an air mattress.
nelida
nelida,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 27 日
Akima
Akima,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Everything
Franceris
Franceris,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 21 日
When you advertise that your location has a pool, it would be nice if that pool was working.
DJ
DJ,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 18 日
Melissa
Melissa,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 17 日
I always stay this same property when in the area. After years of going, it still maintains the highest quality and customer service. It’s always my first option when available!