Unfortunately I had a pretty terrible experience overall. Front desk staff were rude from arrival, and it only went downhill from there. We had issues with our electronic door lock not working multiple times, and each time they blamed it on us. They finally sent maintenance two days into our stay and after being locked out multiple times, at which point maintenance stated that the lock was broken. After changing rooms, they put us into a street-facing room at a low floor, and the noise from the avenue was terrible. I could not recommend that anytime choose this hotel given the condition of the rooms and the disappointing treatment by the staff.