dirty dock from previous gyest under dressing table dusty breakfast was cold around shower was dirty and crack in sink
Kelly
1 晚旅行
6/10
Hotel room was clean but the bed very small and uncomfortable. The mattress was 6 inches narrower than the base and very hard , poor quality that could easily be replaced. It really let the rest of the room down
Kathleen
1 晚旅行
6/10
In general staff were amazing but for a manager who l overhead on a few occasion being very rude and accusatory towards guests
Such a pity
Catriona
1 晚旅行
10/10
Thanks
Joe
1 晚家庭旅遊
10/10
Bernie
1 晚家庭旅遊
10/10
Comfortable and clean room. The lobby and halls were also pristine. Restaurants available onsite. The pool was free but you must have a swim cap; available at the spa desk.
Mila M
1 晚旅行
6/10
Edith
1 晚家庭旅遊
8/10
Nicola
1 晚旅行
8/10
Helen
1 晚旅行
8/10
We stayed for one night b&b. The room was very clean and the bed was really comfortable, only bad was the heating off the room. It was extremely cold at night. The heating off the room was poor. Apart from that the food was excellent and the breakfast was plentiful and staff very attentive. I definitely would stay again
Martin
1 晚旅行
10/10
Cormac
1 晚商務旅行
8/10
Edel
1 晚旅行
6/10
food great ,all great apart from noise in 302 ,from roof fan or something similar all night ,dont stay near that room
colin
1 晚旅行
10/10
Great customer service and clean room
Helen
1 晚家庭旅遊
6/10
So the staff were friendly but very inexperienced. I are on site both nights. Ordered a bottle of wine first night and it was slammed in front of me with a there you go. Not even opened.
Second night was worse when I ordered shepards pie and it came out burnt. No management at all around to complain so scoped it off and ate . Then asked for desert menu and a beer 20 mins later she looked at me brought over beer lobbed it on table and left menu. No sorry I forgot.Upon leaving next day I went to complain as finally I saw a manager but there was a queue.
Very very disappointed in this I have to say but hopefully management will read this and not leave their team exposed like this again
Declan
2 晚旅行
10/10
Emma
1 晚旅行
2/10
Stayed 2 nights. Guy at check in couldn’t work out how to process an American Express card, sent me to my room and told me we would sort it the next day.
Then when I went to leave early the next morning to go to work the same guy physically grabbed me at the door and hauled me back stating we had to sort payment now in an extremely aggressive manner.
I travel to 3-4 different hotels every week for work and have never been manhandled by a hotel staff member over something that could be sorted easily at any point during my stay.
Avoid this place at all costs.
chris
2 晚商務旅行
10/10
Mr R A
1 晚好友同遊
10/10
Great location
jeff
2 晚浪漫之旅
10/10
Anthony
2 晚旅行
8/10
Swimming pool, steam and sauna was clean and perfect