There were a couple of discarded ice buckets and empty champagne bottles in the third floor lift lobby when we checked in late Sunday afternoon. Looked like they were from the night before... Disappointing as I had complained about discarded food trays after a recent visit...
Nice clean room but heavy duvet was too warm.
Tap was moving in basin - no or loose back nut.
Nice bath but when it emptied the shower tray filled with nasty black gunk - bathroom waste pipes need flushing.
Lovely meal and great service at The Globe.
Ideally placed to visit Kew Gardens by one stop tube.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
Zhian k
Zhian k,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 28 日
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 25 日
Shabby Tired Room
I have stayed here so many times over the past eight years . Always happy with room / stay . This time the experience did not meet expectations. There were noticeable stains on the carpet and upholstery, which made the space feel unclean and poorly maintained. The bathroom was also below standard with visible stains that raised concerns about cleanliness and hygiene. It clearly had not been deep cleaned in some time .
Karen
Karen,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 22 日
Very good hotel
Was at the hotel for a few nights for work, have stayed here before and like it as there is a secure car park and close to tube station.
Staff are all good, especially the bar staff, and food is also pretty good.
It is a very good hotel in a nice part of London.