My daughter Nicola McGiffin and friends stayed at your hotel from August 10th to 20th and had a wonderful stay at your hotel.
They did have a very traumatic experience however the day they arrived where they were in the elevator as it dropped at least one floor, and were rescued from the elevator once the fire crews extricated them after 20 minutes of being stuck. Her and her friends remained calm and were not hurt in the incident. My daughter had mentioned that this occured and mentioned this to the front desk. Is it possible to have any credit applied to this hotel stay to compensate for this experience on their first day in New York? I hrlped my daughter and her friends to pay for this stay and felt I should send a message. While their stay overall was pleasant, I was concerned when I was told of their experience.
jeffrey
jeffrey,10 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 23 日
Hyunjin
Hyunjin,5 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 18 日
Our shower was flooding, we let the front desk know. We had to always ask for towels and get our own soap and toilet paper
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Great place!
Great hotel with helpful staff, and nice restaurant adjacent with yummy breakfast. Loved the location too!
Nancy
Nancy,6 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 16 日
Alexandre
Alexandre,10 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 15 日
Aldo Vidal
Aldo Vidal,9 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 9 日
Seungryung
Seungryung,7 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 7 日
Comfortable hotel in great location
The location of this hotel is great and we enjoyed our stay. The room was nice, and the bed was very comfortable. Using the Sonder app for check-in and as a key was helpful. There were a few issues with the bathroom: the shower door didn't really close well so often leaked water onto the floor, there were a couple of hairs in the bathroom, and one morning there was no hot water. Outside of those issues we were very happy with the stay.
真實旅客
6 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Marion
Marion,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Debra
Debra,13 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 1 日
Nice hotel , good location and clean
Stuart
Stuart,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Kim
Kim,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Beds were a bit too soft. But room was clean and nice. Food at hotel was great. Overall I would stay there again!
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 29 日
Zygmunt
Zygmunt,9 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
henric
henric,7 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 26 日
Armin
Armin,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Ole
Ole,9 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Perfect Stay and Location!
The room was nicely decorated, clean, and modern. The place feesThe location is fantastic, a couple of blocks from the Subway and with lots of shops and stores around. People at the lobby were super friendly and helpful. I would definitely stay there again.
Lina
Lina,9 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Lewis
Lewis,7 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 19 日
Teresa
Teresa,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 17 日
真實旅客
9 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Lean and niche close to everything
Nice clean
oswaldo
oswaldo,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Summer Visit with our Son
Good location. Convenient checkin and checkout. Easy access with keypad. Nice refillable water dispenser at the lobby. Clean and reasonably quiet. Cordial staff.