In the heart of the shopping district, New Continental Hotel offers a refreshing retreat with dry cleaning services and a bar. Savor dinner at Steve's Brasserie or unwind in the sauna and steam room. With an indoor pool, gym, free newspapers, helpful staff have left guests feeling satisfied.
New Continental Hotel, Sure Hotel Collection by Best Western
New Continental Hotel, Sure Hotel Collection by Best Western puts you within a 15-minute drive of Dartmoor National Park. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Steve's Brasserie, which serves British cuisine and is open for dinner. Other highlights include a bar/lounge, a fitness center, and a sauna. The helpful staff and breakfast get great marks from fellow travelers.
At a glance
DONE
Hotel size
99 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property will place a credit card authorization upon check-in.
Guests paying in cash must provide a valid photo ID at check-in.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (GBP 7 per day)
Onsite parking limited
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children's pool
Working away
Meeting rooms
Conference space (3025 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
Built in 1886
Television in common areas
Fitness center
An indoor pool
Sauna
Steam room
Reception hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board
Dryer
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Highchair
More
Daily housekeeping
Special features
Dining
Steve's Brasserie - This restaurant specializes in British cuisine and serves dinner only.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 8 for children
Parking
Self parking costs GBP 7 per day
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests with mobility issues should contact this property in advance.
Also known as
New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western
Frequently asked questions
Is there a pool at New Continental Hotel, Sure Hotel Collection by Best Western?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at New Continental Hotel, Sure Hotel Collection by Best Western?
Sorry, pets aren't allowed.
Is parking offered on site at New Continental Hotel, Sure Hotel Collection by Best Western?
Yes. Self parking costs GBP 7 per day. Parking spots may be limited.
What are the check-in and check-out times at New Continental Hotel, Sure Hotel Collection by Best Western?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at New Continental Hotel, Sure Hotel Collection by Best Western and nearby?
New Continental Hotel, Sure Hotel Collection by Best Western has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near New Continental Hotel, Sure Hotel Collection by Best Western?
Yes, Steve's Brasserie offers British cuisine.
What's the area around New Continental Hotel, Sure Hotel Collection by Best Western like?
New Continental Hotel, Sure Hotel Collection by Best Western is in the heart of Plymouth, a short 3-minute walk from Plymouth Pavilions and 5 minutes' walk from Theatre Royal, Plymouth.
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New Continental Hotel, Sure Hotel Collection by Best Western Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Bed
Parking
Restaurant
Food
Lobby
Shower
What guests liked
Breakfast was consistently described as good, excellent, and delicious with a range of options. (42 reviews)
The pool was a decent size, open daily, and well-maintained with great facilities. (8 reviews)
The spa suite and leisure facilities, including the pool, sauna, and steam room, were a highlight of the stay. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 14, 2025
Great location with everything around
Richard
Richard, 2-night trip
10/10 Exceptional
Aug 30, 2025
Our Stay at the New Continental Hotel, Chester
Comfortable & enjoyed the stay
Gavin
Gavin, 1-night trip
8/10 Very good
Jun 8, 2025
A excellent place to stay for a overnight trip, resturant on site was good and the room was clean, tidy and comfortable.
Kevin
Kevin, 1-night trip
6/10 Good
Sep 19, 2025
Ok
It was fine... nothing more, nothing less
Ken
Ken, 2-night trip
10/10 Exceptional
Jun 12, 2025
Close to town clean and comfortable.
Yiu Kwan
Yiu Kwan, 3-night trip
10/10 Exceptional
May 6, 2025
Great 2 night stay lovely staff made us very welcome ⭐️
David
David, 2-night trip
6/10 Good
Jul 20, 2025
Nice hotel but poor disabled access.
Clean rooms and lovely breakfast.
Absolutely NO disabled parking bays / spaces so when we arrived there was nowhere to park.
Verified traveler
1-night trip
10/10 Exceptional
Mar 16, 2025
Very good.
Lovely stay,friendly staff and comfy room with huge,delicious breakfast.
Sandra
Sandra, 1-night trip
10/10 Exceptional
Jul 6, 2025
Très bien
Verified traveler
1-night trip
8/10 Very good
Aug 4, 2025
A lovely hotel right in the heart of town. Spotlessly clean and well equipped rooms but one issue for me was that the air conditioning units seem to be centrally limited to 22 degrees. This is far too warm imo and while it may not bother others would stop me booking again, at least during the summer. Food in the bistro also very good and pool area great also.
peter
peter, 2-night trip
10/10 Exceptional
Jun 5, 2025
Front desk staff friendly and helpful.
James
James, 1-night trip
10/10 Exceptional
May 30, 2025
Great stay and the night porter checked us in super quick after we were delayed and arrived after midnight.
Jon
Jon, 1-night trip
10/10 Exceptional
May 8, 2025
The room was really nice and spacious. Lovely beds, great staff and directions on where to go. Overall, one of the best stays we have had.
Kenzie
Kenzie, 1-night trip
10/10 Exceptional
May 21, 2025
Stayed for work in the area
Kev
Kev, 1-night trip
8/10 Very good
Apr 12, 2025
Was close to event and dining options being central.
Steve
Steve, 2-night trip
6/10 Good
Jun 17, 2025
Hard to fault it, felt slighty dated in need or a refurb, but I wouldn't say it was a bad stay at all. Was very affordable. Would consider it again if I was in Plymouth.
Alan
Alan, 1-night trip
10/10 Exceptional
Apr 23, 2025
Best place to stay
Stayed in the same room, which was great. Weather was brilliant.Great place to get away to.
Jacqui
Jacqui, 2-night trip
10/10 Exceptional
Jun 27, 2025
Home away from home
Had a great two night’s at the hotel. Very quiet room on the 3rd floor. Going back in December. It’s great please to chill out on my week off as a live in carer.
Jacqui
Jacqui, 2-night trip
8/10 Very good
Jun 18, 2025
We had a good holiday overall , but
Mona
Mona, 3-night trip
10/10 Exceptional
Feb 28, 2025
Perfect location to explore the city centre.
Sandro
Sandro, 3-night trip
10/10 Exceptional
Jan 1, 2025
Friendly staff, location, and the delicious menus
Kudzai
Kudzai, 1-night trip
10/10 Exceptional
Mar 23, 2025
Top hotel.
Very welcoming staff and very clean and nice rooms. The eveing meal in Steves Brasserie was amazing as was the breakfasts. Great stay all round and i would definitely stay again.
Chris
Chris, 1-night trip
8/10 Very good
Apr 1, 2025
Nice friendly staff, bit of noise from our room traffic & people,
Nicola
Nicola, 1-night trip
10/10 Exceptional
May 7, 2025
A great stay!
Great stay in this hotel and was very happy with every aspect. Single room was spacious and clean, with a comfortable bed and lovely shower. Reception staff were friendly and welcoming, as were the breakfast staff. Plenty of choice on the menu for breakfast too. Really central location for the Theatre, Pavilions and shopping too, so ideal. Will definitely stay there again if I visit Plymouth.