When we arrived the hotel was shut down due to an inspection of the building. Apparently they need do do repairs and could be open until the repairs were made.
Jo
Jo,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年3月11日
Worst experience EVER!
I booked this hotel for one of my athletic teams for the state championships. The immediate red flag should have been the difficulty in getting ahold of anyone at the front desk. Often the calls would go unanswered. When I did finally get through to someone (who spoke very broken English), I requested a credit card authorization form and was told "they didn't have one." I said that was impossible, all hotels have one, the gentlemen got incredibly rude with me and hung up.
Upon arriving for their stay, my coaches and athletes were given rooms that were less than satisfactory in terms of quality and cleanliness. The hotel didn't even have a functional ice machine.
After the first night of their 3 night stay, they were contacted to say the hotel was being shut down due to "safety concerns" and that they must vacate immediately.
There was no assistance offered in finding an alternative location, they were just told to get out.
There could not be a worst experience imaginable. Even if this hotel ever reopens, I do not recommend booking here ever!
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年3月11日
Andrea
Andrea,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年3月9日
Bathroom had broken switch plates, broken woodwork, & broken tiles.
The furniture looked like dogs gnawed at it & after one night, they told us the hotel was being shut down because the Sprinkler System was defective.
On the positive side, they did find us another hotel!
Susan
Susan,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年2月27日
Nichole
Nichole,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年2月24日
Jo
Jo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年2月23日
Staff was very helpful
Joanne
Joanne,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年2月23日
Amy
Amy,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年2月18日
Patricia
Patricia,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年2月11日
Not worth the time
The indoor pool is seasonal?????Never heard of that. No one around to answer questions. Needs lots of repairs. Bed was ok. Breakfast was the least amount I ever experienced. We didn’t eat at hotel. There were only a few staying with us the first night and Saturday night we were the only ones in the building, not even sure the person in charge stayed the whole night. Very creepy!!!
Dawn
Dawn,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年12月11日
Stick with the normal names
It was just a normal hotel, they’ve done a lot of work, but have not done the final touches. Everything was kind of messy and discombobulated but overall it was quiet the queen size bed seem more like a full.
James
James,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年12月7日
Very nice. I went mid week in December. We were the only guest so I didn’t expect them to lay out the continental breakfast that I thought when I booked would be included but I would’ve appreciated a fresh pot of coffee in the lobby. Yes, they had one of those single coffee makers in the room with powdered creamer, but I don’t like that.
Judy
Judy,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2023年11月29日
live and dead roaches in the room, outlets hanging out of the wall with extension cords plugged into them, the power cord for the bathtub was plugged into the extension cord that was plugged into an outlet hanging out of the wall. very unsafe, no management on site, no refunds offered for such dirty conditions.
felicia
felicia,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2023年11月16日
Valerie
Valerie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年11月14日
Solo traveler
As a woman, traveling solo can sometimes feel unsafe. I have no fear in traveling to far away places but I do look at hotels and the security it offers within the room. I felt safe and the room was clean, bed was comfortable and pillows offered many different options. Will be staying here again in my future travels to Hershey, PA.
Corrie
Corrie,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年11月13日
Alene
Alene,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年11月12日
Needs updated. Pull out couch/bed was horrible!
GARY
GARY,2 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2023年10月30日
Amber
Amber,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2023年10月22日
.
Juliana
Juliana,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年10月15日
We will be back !!
We really enjoyed our stay, very convenient to Hershey park. The owner was extremely nice and went up and beyond to help us.
James
James,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年10月8日
Not the Ritz, but descent hotel.
It was clean, quiet, had upgraded bathroom,basic breakfast, friendly staff. Close to Hersheypark.I would stay there again.
Neil
Neil,4 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2023年10月2日
The hotel uses fake pictures as the advertisement. You have to really look into this place on google to see how it looks. When i pulled up it felt like i got into a run down neighborhood. I cut my losses and let them keep my 2 night stay and we went somewhere else for the night. Hotels customer service called to try to get me a refund and they said the guy was super rude and yelling at her for even asking. Im going to assume this happens alot...if you are looking for a decent stay in Hershey DO NOT choose this place. You will be disgusted and it will be a waste of your money.
Logan
Logan,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年10月2日
Indoor pool closed on labor day that kind of defeats the purpose of a INDOOR pool. Tea bags for breakfast but no hot water. Otherwise it was fine. No bed bugs or roaches like the other reviews said.
Eliza
Eliza,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年9月28日
Frank
Frank,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年9月18日
Book somewhere else
The whole room was humid, even with the air on, so everything including the sheets were damp. There was a bit of a smell in the room. The wallpaper in places was held on with duct tape. The comforter had stains on it. Overall, if you can afford to, find somewhere else to stay.