This was my 3rd time staying at your hotel and i have enjoyed each stay and i plan to stay in the future.
Malachi
7 晚家庭旅遊
2/10
Most of the amenities were closed-hot tub was broken, pool was disgusting, game room was closed, vending machines empty. Our fridge didn’t work for 2 of our 3 nights, they could only offer us a new room but didn’t have another to sleep 5 people. So we had to throw away tons of food. They finally swapped out the fridge our LAST night. The fish tank in the lobby was filthy and made the lobby smell terrible. The shower design had the shower head pointed straight at the curtain so the bathroom flooded everytime we showered.
Virginia
3 晚家庭旅遊
10/10
Adan
3 晚商務旅行
2/10
I had previously stayed at this hotel and the staff was friendly and welcoming. This stay was horrible. We had already paid and checked in when the clerk called our room and said they needed my card. She wanted to keep my card stating it was policy. When we refused she wanted to take a picture. Card was already in system and she was demanding we give her the card. When we refused we were told to leave. Everything seemed shady to me.
brenda
1 晚家庭旅遊
10/10
Sara
1 晚旅行
10/10
Sara
2 晚旅行
8/10
Buena ubicación, buena atención de su personal; es una opción para aquellas personas que, por alguna razón, tienen problemas por mascotas...
Gerardo Alan
2 晚家庭旅遊
6/10
I did care for the smell of the cleaning products used.
真實旅客
1 晚家庭旅遊
4/10
I was charged double for 2 consecutive weeks. Management states they didnt charge me double and to contact my bank. The charges have been completed even on a date I was not there
Marlene
2 晚家庭旅遊
2/10
Gabriel
1 晚旅行
2/10
Management/Front Desk wasn't available to help with a billing issue. Tried corporate and they leave it up to the property to handle. The property decided not to answer the phone anymore, so issue never resolved.
Ann Marie
2 晚旅行
10/10
Everything was good except that the reason we chose that hotel was because of the amenities it had for children but none were available 👎
Isabel
2 晚家庭旅遊
10/10
Jose
1 晚旅行
10/10
Shannon
1 晚旅行
8/10
Bertha
2 晚旅行
8/10
Overall it was a fine hotel but the air conditioner did not work very well and was very loud. Also, although the breakfast had standard hotel fare, it did not taste good at all! Even the bagel tasted funny. The staff wasn't overly friendly but they were fine.
Cheryl
1 晚家庭旅遊
10/10
I have stayed here multiple times and have always enjoyed it.
Patricia
2 晚旅行
10/10
I saw a couple of tiny roaches in the room.
Tonya
2 晚家庭旅遊
10/10
Citlalli
2 晚旅行
4/10
Bathroom appeared patched, potato chip found on mattress, manager rude when asked about printing receipt for room and refused to print it, and discount employee stated would be given for accepting room other than requested without notification.
Carrie
2 晚家庭旅遊
10/10
Uriel
2 晚旅行
8/10
We like the breakfast, but the bed sheets were duty