The first day I checked in, they told me the internet was free. When I checked out, I had to ask them to remove the $15 internet fees, so be aware of the chargers. First night, the water temperature was not stable. The second day, we got a note saying during our third day of staying, there will be no hot water from 9am -4pm. So we decided to not use the the pool during that time and head outside, but then there was "rain" cause it's raining season in Guam... We had to get back to the hotel but with no hot water to shower... So we decide to watch tv in the room, but then cable was down. Wifi was down and phone was down. I had walk all the way to the front desk in my wet clothes, to ask them to fix the interenet tv service. I have stayed in other Hiltons with good memory and comfort, but, if I ever plan a trip to Guam again, I will probably give other hotel a try.