Stayed 1 night. Lovely comfortable bed and clean room. Bathroom was modern with a spacious easy to walk in shower.
All the team were friendly and helpful. They were managing a large birthday party in the main function room as well as our family meal for 11. Food was excellent. And the service was very attentive.
Hotel is quiet and has plenty of free guest parking. As with many venues, it is card only. Would definitely recommend, and use again in the future.
真實旅客
1 晚商務旅行
10/10
Reception & bar staff were excellent.
Jane
1 晚家庭旅遊
10/10
Kathy
1 晚家庭旅遊
8/10
Good stay. Only disappointing thing was they do not take cash in the bar.
Mark
1 晚家庭旅遊
8/10
Nice lobby and grounds outside. Car park is decent size. No ramp for disabled people - have to climb several steps with suitcases, not suitable for wheelchair users. Rooms are a decent size, bathroom decent size. Beds not very comfy, one of our twin beds sloped sideways so you kept falling out of it. Room for extremely hot and no air conditioning which we didn’t think would be an issue in April. Over all decent but wouldn’t stay again
Emma
2 晚商務旅行
8/10
Kevin
1 晚旅行
10/10
Thomas
1 晚旅行
8/10
Jane
2 晚旅行
4/10
Not a good stay in first room as smelly, something like cigarettes. Reception staff knocked on door 5 minutes after going innthe room asking if okay, they agreed the room did have a smell and was moved.
The next room had a generator room on the other side of the wall that kept going off and was noisy, reported to reception and moved yet again to a ground floor room.
Unfortunately about 15 minutes later a generator right outside the room kicked in and thought this would be noisy throughout the night and would wake me up, i then went back to reception again and told them of the problem and wanted a room without these issues.
I was then told the only room available was the first room that had the smell and they can look at giving me another room the following day, the only good news was that i diid get a better room the next day which was okay.
Not a great experience in having to change rooms so many times in one evening, complaint raised and not resolved as the hotel seems to think it was accepted to change rooms so many times.
I won't be staying here again.
David
2 晚商務旅行
10/10
Alexis
1 晚旅行
10/10
Beautifully clean, quiet and in rural grounds. Receptionist was lovely. Food tasty
Nicole
1 晚浪漫之旅
6/10
Lewis
1 晚商務旅行
10/10
Staff and management went the extra mile to assist us and make us feel welcome! Special mention of thanks to Rupa our hostess that gave us excellent service, nothing was too much trouble for her.. definitely an asset to the team
Mercure will definitely be seeing us in the near future.
Highly recommend this Hotel to everyone
Leonard
1 晚旅行
10/10
Connor
1 晚旅行
10/10
I would definately stay there again amazing service with a smile
Marie
1 晚旅行
8/10
Simon
1 晚好友同遊
8/10
Good solid stay at a very clean hotel with good unobtrusive staff service. Not sparkling, but good all round.
ian
1 晚商務旅行
10/10
Treated very well
Susan
2 晚浪漫之旅
8/10
Gillian
2 晚旅行
10/10
Lucy
2 晚旅行
10/10
John
1 晚旅行
10/10
The staff were amazing and our stay was comfortable and the room was presented very well. Breakfast is very good