6/10 不錯哦
2025年2月10日
Poor reception service
Could be such a great hotel. Nice room. Good location. Nice breakfast - Omar was very helpful.
But check in was awful. Male receptionist rude & incompetent. Had to watch him argue with staff then grudgingly take us to a room. Then decide it wasn’t ready. Then run away. Then get an equally unfriendly guy from the office who offered no help. Then a third person came & room changed twice more. Gave us no information & laughed when we enquired about a lift to get bags upstairs. Some staff training is urgently needed for reception staff.
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語