Very satisfied! I wii come back again.
Close to the train station. Professional staffs. Clean room. Breakfast is good.
Jong Ghun
Jong Ghun,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月25日
Good, but we had a minor issue
The Hotel is nice. One issue we had was that when we reserved the hotel it said that we could get breakfast added for $0, so we expected to get the breakfast included for no charge. When we checked in we were informed that breakfast was not included. I provided feedback through hotels.com explaning that breakfast was advertised at no charge. No one contacted me to rectify the problem and we were charged for breakfast. I mentioned it again to Sergio during check out and explained what they advertise on their website, he said he would look into it. I said I was going to wait at the restaurant. Again no one contacted me or offered to rectify the problem before we left.
Overall, though. This was a good stay. The room was clean. The service at the restaurant was very good, but be warned that the place has no vibe (elevator music) and the food is two to three times more expensive than what you can find a block away for comparable quality.
FEDERICO
FEDERICO,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Eliana Hiromi
Eliana Hiromi,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月8日
Mauricio
Mauricio,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月8日
Best customer service
The employees are very nice and helpful. The hotel is clean and have nice rooms. Very close to stores and public transports. From some rooms you can see the Vesuvio.
Around the hotel, it's noisy, but the window blocks the majority of it.
Not the nicest area, but for a business trip, it was perfect.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月5日
Young Shin
Young Shin,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月3日
KELVIN DAVID
KELVIN DAVID,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月29日
Per Ole
Per Ole,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
Good value
Wonderfull room with a view over the Piazza.
Beautiful rooftop bar and restaurant with excellent selections. Nice and friendly staff.
Lisbeth
Lisbeth,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月26日
Anne-Mette
Anne-Mette,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月23日
Roberta
Roberta,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
nicole
nicole,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月17日
Great place to stay just don't have the breakfast,
nice hotel, very central, speeding reception experience only thing is the breakfast is a rip off at 20 euro's, coffee machine keeps needing attention, cups keep running out.
Drew
Drew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月15日
Ótimo e confortável
Adorei. O hotel é muito confortável e fica bem próximo da estação de trem e metro. Achei uma excelente opção. O atendimento muito cordial. O café da manha sensacional de frente para o Vesúvio.
Mariangela
Mariangela,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月14日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月12日
Hyvällä paikalla, siisti hotelli. Hyvät näkymät ravintolasta. Hyvä maukas aamiainen. Huoneeseen kuuluu kadun äänet, yöllä häiritsevästi.
Marina A
Marina A,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
Lovely hotel in the wrong location
Lovely hotel with very friendly and helpful staff, unfortunately the city of Naples was a total let down with mountains of garbage every where, in every direction was what appear to be drunk or zombie homeless people, it looked something out of an horror movie, could not walk far from the front door of the hotel without feeling treated, stepping over garbage the street was very noisy during the night, this is not the hotel’s fault unfortunately is a awful city
Jenny
Jenny,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月4日
Rome
The hotel is in the perfect location and very modern
The rooftop bar was fantastic
James
James,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月28日
This was our 3rd visit to Napoli and this hotel. The hotel is wonderful with nice, quiet rooms with balconies overlooking the Neopolitan chaos!! We did not have time to enjoy the fabulous rooftop restaurant for dinner this time, but they serve breakfast there in the morning and we sat outside on a gorgeous morning to enjoy the incredible view!! The only negative issue we had in all the times we have stayed here was the breakfast manager. Breakfast was included with our room but we had to leave at 0600 the next morning so we didn't have time for breakfast the second morning. We tried to take some apples after breakfast the first day so we had something to eat on the second morning, but the breakfast manager was very rude and just kept saying "no". We paid for breakfast, sir!!!
Anyway, I would recommend this hotel for comfort and convenience. The train and subway station is right across Garibaldi Square and you can easily walk up into the incredibly vibrant little streets of Napoli!! Please don't be afraid of visiting Naples. It is crowded and noisy and dirty by the train station, but so incredibly beautiful everywhere else and we never felt unsafe.