56 Shepherd's Bush Green, London, England, W12 8QE
What's nearby
Westfield London Shopping Centre - 10 min walk - 0.9 km
Olympia Conference and Exhibition Centre - 20 min walk - 1.7 km
Hyde Park - 8 min drive - 5.2 km
Buckingham Palace - 11 min drive - 7.8 km
Piccadilly Circus - 12 min drive - 8.2 km
Getting around
Heathrow Airport (LHR) - 34 min drive
Luton Airport (LTN) - 58 min drive
London City Airport (LCY) - 67 min drive
Stansted Airport (STN) - 83 min drive
Gatwick Airport (LGW) - 89 min drive
London (SEN-Southend) - 103 min drive
Shepherd's Bush Station - 7 min walk
Kensington (Olympia) Station - 16 min walk
Kensington (Olympia) Underground Station - 17 min walk
Shepherd's Bush Market Underground Station - 4 min walk
Goldhawk Road Underground Station - 4 min walk
Shepherd's Bush Underground Station - 5 min walk
Restaurants
The Hoxton, Shepherd’s Bush - 1 min walk
The Defectors Weld - 3 min walk
Pictures - 1 min walk
Tian Fu - 3 min walk
Shikumen - 1 min walk
About this property
Dao By Dorsett West London
At Dao By Dorsett West London, you'll be just a 5-minute drive from Westfield London Shopping Centre and Kensington High Street. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Olympia Conference and Exhibition Centre and Kensington Gardens are just a 5-minute drive away. Fellow travelers love the helpful staff. Public transportation is just a short walk: Shepherd's Bush Market Underground Station is 4 minutes and Goldhawk Road Underground Station is 4 minutes.
Languages
English
At a glance
Hotel size
74 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of GBP 20 at check-out
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 1 total, up to 18 lbs per pet)*
Service animals welcome
Specific rooms only*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
What to do
Bicycle rentals nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Thin carpet in room
Hardwood flooring in room
Room amenities
Be entertained
Smart speaker
50-inch Smart TV
Premium digital channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Window screens
Laundry detergent
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Desk chair
Food and drink
Mini-fridge
Freezer
Microwave
Kitchenette
Stovetop
Toaster
Free bottled water
Cookware, dishes, and utensils
More
Weekly housekeeping
In-room safe
Eco-friendly cleaning products provided
Local maps
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 20 for adults and GBP 20 for children
Housekeeping is available for an extra charge and varies based on length of stay
There is a service fee of 5 percent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 70 per pet, per stay
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Frequently asked questions
Does Dao By Dorsett West London offer free cancellation for a full refund?
Yes, Dao By Dorsett West London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Dao By Dorsett West London?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of GBP 70 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Dao By Dorsett West London?
Sorry, there's no onsite parking at Dao By Dorsett West London.
What are the check-in and check-out times at Dao By Dorsett West London?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Dao By Dorsett West London and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near Dao By Dorsett West London?
Yes, there's an onsite restaurant.
Does Dao By Dorsett West London have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a freezer, and a microwave.
What's the area around Dao By Dorsett West London like?
Dao By Dorsett West London is a short 4-minute walk from Shepherd's Bush Market Underground Station and 10 minutes' walk from Westfield London Shopping Centre.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 11, 2024
Really good quality hotel
Lovely hotel, excellent staff and the room was comfy, super clean and comfy
Simon
Simon, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 11, 2024
Good but room for improvement
In general my stay was very good, but a few things let it down.
- I stepped on a small bit of glass with bare feet on the first morning. Luckily it didn't cut me though.
- I had to request more English Breakfast tea about 5 times before I actually got any. I kept being told someone would bring it up in 10 minutes and they never came. Eventually I got some after calling again the next morning.
- It would be incredibly helpful to have instructions for the heating/cooling system as I kept trying to turn it down but it kept going up again!
Verified traveler
2-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 6, 2024
The hotel professes to be high end, but the staff were disinterested and just seemed to be hanging around reception. It's been a few years since the Dao opened and they still haven't opened the entrance so you have to check in via the Dorsett. The staff don't make you feel welcome.
The room was spacious but showing a fair bit of wear and tear with chipped paint and a damp smelling bathroom.
Jane
Jane, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
tommy
tommy, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 20, 2024
hannah
hannah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
No remarks
Wojciech
Wojciech, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2024
Great Service Location W/ Onsite Laundry
I really enjoyed my stay with Dao. The staff was extremely helpful, and my room was lovely. I especially appreciated the onsite laundry service, which was easy to use and included detergent.
Mark
Mark, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Excellent
Excellent hotel brilliant service and thank you for the manger who have upgraded our room and for the amenities
Razique
Razique, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 20, 2024
Best choice in a hotel Ever
It was WONDERFUL. Treated like Family, made to feel at home. Staff went out of their way to be helpful. Room was excellent well worth the price. Fabulous morning breakfast Buffet.
Susan
Susan, 11-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2024
Catherine
Catherine, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
Alex
Alex, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 4, 2024
Lovely hotel with great facilities!
MG
MG, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 3, 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 31, 2024
Friendly stuff on the door and the desk, room was tidy until went to move the in room sofa to find food and rubbish under it
Wi-Fi signal is poor in parts of the hotel and area around the hotel is ok but need to be alert
Ryan
Ryan, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2024
O
O, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Aug 26, 2024
Tracy
Tracy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
The staff were wonderful when we stayed here for a concert. Our room was very comfortable and had all we needed.
Michael
Michael, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 20, 2024
Christopher
Christopher, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2024
Second stay. Convenient and comfy 😊
Julie
Julie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 11, 2024
Great hotel, great room - really enjoyed my stay.
Kevin
Kevin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Darren
Darren, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 9, 2024
Catherine
Catherine, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 29, 2024
Busses picked up right in front.
Heathrow is a ways away and Uber cost a bit.