Room was dirty and in poor condition especially the bath and carpets, heating didn’t appear to work either, tried to call reception multiple times but no answer and send them a message via the hotels.com app but no reply, wouldn’t stay here again.
Liam
Liam,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Rohit
Rohit,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年6月4日
Karen
Karen,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2023年5月20日
Jillian
Jillian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年5月15日
Kay
Kay,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年4月3日
Vi
Vi,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2023年4月3日
Move of hotel due to leak
We didnt actually end up staying in this hotel as there was a leak in our room so we were moved to the mecure heathrow. The service in the mecure was awful, staff uninterested in guests and more interested in their phones. The 2nd night we were kept awake most of the night due to loud music. We tried ringing reception numerous times but no answer and no one available on reception the following morning! Breakfast was cold, toast took forecer to toast and what i can only assume was the restaurant/hotel manager was just stood around on his phone, no meet and greet, no 'how way your night/stay' would never stay at the Mecure Heathrow again
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2023年3月29日
Peep show !
Good location. Clean room. Comfortable bed. Good value.
However a hole about size of golf ball ran above door lock and handle all the way from room side to corridor side meaning anybody could look directly into the room and see the whole of the bed..
Curtains behind bed left a gap so anybody walking in lane to car park was able to see top half of bed.
Additionally as hotel booked re early morning flight the room 101 backed into entrance to car park so until late evening security lighting was going on and off.
Chris
Chris,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年3月21日
Handy for Central Londom
We arrived late about 10pm but the staff who greeted us were friendly and showed us directly to our room.The room was very warm, it didn’t have an outside window, the window went into the conservatory, so we found it difficult to keep cool. The bedding was clean and the bed comfortable. We asked for a triplet and the extra bed was a sofa bed which my son said was ok. The bathroom could have done with a little talc in places but was clean overall. The restaurant next door was fine for a drink, we had eaten so didn’t taste the food but it smelled amazing! Parking was easy too. We took the bus into Kensington for Olympia from the road outside the front of the hotel £2 single per person! It was a bargain!
Sally
Sally,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2023年1月16日
Staff were very helpful when we arrived, receptionist took his time to show us to our room and carried our suitcase.
Lovely room, and very clean.
Got woken at 12am by the room next door, very loud for around an hour and slamming doors.
Our shower overflowed, which used all of our towels to soak the water up.
I went to let the receptionist know the next morning and they said they would sort the shower, and they would have a word with the rooms next door.
Shower was sorted whilst we were out, and that night we didn’t hear anything from the other rooms.
The only thing I would say I was disappointed in, is there wasn’t any housekeeping all weekend.
Overall, a very pleasant stay and would use again.
Kirsty
Ebookers 真實旅客評語
2/10 不太好
2023年1月15日
The manager was rude and was not bothered that we were unhappy
Zettune
Expedia 真實旅客評語
10/10 好極了
2022年12月26日
I recommend!!
Nlm
Expedia 真實旅客評語
8/10 非常好
2022年12月22日
Enjoy our stay. Close to Windsor
Lynda
Expedia 真實旅客評語
4/10 一般般
2022年12月14日
You could hear everythin from the room. As it was a huge gap between the door and floor.
Toilet was dripping
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年11月30日
Adam
Adam,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年11月21日
It's very clean.
Oliver
Oliver,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2022年10月30日
Really liked hotel,bit cheeky asking for another £10 to park my car,but worst part being made to exit the property at 3.30am because of the fire alarm going off in the other separate part of the hotel really annoyed me ,hope I get offered some sort of refund or discount but won't hold my breath
Ian
Ian,1 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2022年10月8日
They do not look after there guest
I had to ring early hours and beg them to put my central heating on. The service was very poor
Platinum
Platinum,1 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2022年10月6日
I don't recommend this hotel
This stay was pretty bad.
1. Internet didn't work despite discussion with Front Desk
2. Intercom didn't work despite discussing with Front Desk
3. Bathroom was not clean
4. Door's lock was not working
5. Got a room in a kind of an extension which had very thin walls. Noise from other rooms was disturbing throughout the stay
6. Shower didn't work
7. The door of the building was not locked
Manoj
Manoj,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年10月1日
To our surprise this hotel was really good for a 3* hotel. Nice clean and nee rooms with all amenities needed including iron coffee machine smart tv etc in the room. Very good for airport as its very close to Heathrow. Comfortable beds for good night sleep. Recommend
Aminah
Aminah,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2022年9月27日
Large family room
We booked a family room to be close to the airport for an early morning start. We arrived at 10pm and parked straight away, check in was quick and easy. The room was a lot larger than most family rooms we have stayed in.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2022年9月16日
AVOID THIS HOTEL
Rear groundfloor bedroom. Curtains were stuck closed. Ceiling fan would not turn off with light on. Tv did not work. No restaurant (there is one next dopr but very limited for English cuisine).No hotel bar or lounge. Had to pay for hotel's parking.
ATHA
ATHA,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2022年9月16日
This property was very very noisy to stay in, could literally hear a pin drop in the next room.
The bed is incredibly uncomfortable.
The only saving grace was that the shower was boiling hot (which is amazing).
I also had to pay for parking, which I find really insulting.
Overall I wouldn’t stay here again.