Muy buena opción en la Riviera. Cómodo, muy buena comida y servicio. Muy buenas instalaciones de playa y alberca
Claudio
Claudio,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
JARED LEE
JARED LEE,5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月8日
Gerardo
Gerardo,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月6日
The Staff is very selective
The staff is very selective to provide a good service to you. If you don't look American (Caucasian), do not expect a good service, even though you are American!
Wors thing! I mentioned something to this lady Lupita! at the front desk when I was doing the check out, and she just say: Oh, I didn't know that.
That was it!
Gerardo
Gerardo,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月15日
Decepção ! Não entrega o que vende ! Ilusão
Está sendo decepcionante, existe um mercado paralelo cobrado pelos atendentes que de acordo com a gorjeta, te oferecem cadeiras de piscina, toalhas e atendimento nos restaurantes ! Apesar de ser all incluse ! Não recomendo ! Caso não dê gorjeta, o atendimento é pessimo !
Marco
Marco,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Montserrat
Montserrat,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
Bom porém é pequeno em termos de resort
O resort em si é pequeno para estadias longas, bem voltado para americanos, drinks basicamente com preparados artificiais em vez de frutas, no entanto espumantes, vinhos e destilados de boa qualidade . As piscinas são pequenas para a quantidade de hóspedes (prefira a praia). Comida bem diversa e restaurantes bons, porém não espere que seja super gourmet pois os sabores são quase os mesmos em todos ainda que os nomes dos pratos mudem. No geral é bom, a equipe de animação e da limpeza levam nota 10, mas provavelmente há opções melhores em termos de infraestrutura na riviera Maya caso a intenção seja passar mais do que uma semana .
Cherazard
Cherazard,10 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
Miguel Angel
Miguel Angel,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
Excellent place to stay
Aimee
Aimee,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月5日
Excelente servicio, personal muy amable
Mario
Mario,4 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年11月5日
kevin
kevin,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月4日
Is a nice clean hotel, The garden is beautiful . The service on the restaurants is nice, A lot of options for breakfast and dining. I really enjoyed the restaurant La Portica Thanks to Miguel and Augustina for a Good service, Always nice smiling, Remembering what we love for drinking And food. Just one minus for the white night on Fridays not everybody’s go to party so it will be good to prepare something for the people who decide to stay at the hotel. Overall, I really enjoyed this hotel . We definitely will be back.
Mariana
Mariana,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月4日
Clarize Joie
Clarize Joie,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月4日
Amanda Monique
Amanda Monique,4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年11月4日
Check in was the worst I ever had. Lady name Lily had no smile and plenty of attitude towards us for no reason. She called her boss Daniela who had the same attitude and when we walked away they gossiped about us because when we went back other lady Karla was ready for us with a disrespectful attitude. These women need a different job perhaps in landscaping. The hotel manager Miguel was very professional upon speaking to him and tried to accommodate us but we declined because that wasn’t what we were looking for. What we should’ve received was apologies from these 3 horrible unhappy girls.
Sylvia
Sylvia,3 晚好友同遊
Orbitz 真實旅客評語
8/10 非常好
2024年11月3日
There's a great opportunity to walk around all riu's aroud. Unfortunately you can't use all Rius for diner, only for lunch.
Yuriy
Yuriy,7 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年11月2日
Stayed at Riu Hotel in Cabo 2 months ago. This hotel cannot compare. Food was not as good (Italian). The other restaurants were just ok. Breakfast was the best meal of the day. Not much to do at the hotel in the evening.
I was going to go to Riu in Jamaica next but may rethink that.
June
June,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月2日
Great place great service
Hector
Hector,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月2日
Very clean place, friendly and humble staff, excellent good food choices.
Varoujan
Varoujan,6 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2024年10月31日
Viktor
Viktor,7 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2024年10月31日
Very clean property thank you
Yelena
Yelena,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月31日
We loved our stay at RIU palace , the close proximity to 5th avenue and the other and the other RIU resorts. Breakfast was our best relaxing meal, we loved the Japanese restaurant evening buffet.
Terry
Terry,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月31日
All the staff were great, even the yard and maintenance workers were helpful. enjoyed being able to visit and have lunch at sister resorts next to property.we even decided to stay on resort and not do any excursions to enjoy the facility.
David
David,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月30日
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Ana
Ana,5 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月30日
the "beachfront" room was not beachfront. it was not in view of the beach. There was a thick swamp between the room and the "beach". which was 20 feet deep and rocky and dirty... many of the restaurants were closed. there was construction. You had to walk for minimum quarter mile to get to the restaurants. down unlit trails and roads.
We had to check out after the first night and move to another hotel. I was told there were no refunds, but there was no way we could stay.
dont go here. there are so many really good properties in this area. Move on.