There were three of us, and we had a suite. The king bed was fine, but the sofa bed was EXTREMELY UNCOMFORTABLE!!!! It was one of the worst pullout sofas we've ever used!!! When you use the bathroom sink, you have to close the door, because it blocks the sink. For $600 +per night, I would expect better from Marriott!
cindy
cindy,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Convenient for stay on UES
Second time in this hotel and we like it! Residential, not touristy area. Nice staff and lobby, good cleanliness. No restaurant but many options close by. Rooms are a not super well isolated so noise from highway is a bit of a minus.
Sanna
Sanna,6 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月27日
Bad Experience
No internet when arrived BUT told at Front Desk would be up in an hour. NO air conditioning. NEVER mentioned on Hotels.com OR at Front Desk upon check. Room extremely hot and after complaining I got two fans. NO Manager on duty at 8pm and Front Desk unhelpful. Maintenance tried to open windows but unable due to safety regulations. I’m Bonvoy Marriott member for 30 years and NEVER been to a Marriot property that did not have air conditioning. Compound that with fact I was going to this property just for one night to travel home next day after release from hospital after 5 days and a hot and stuffy room was NOT the best thing for my health!
Gordon
Gordon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Great stay
Great location and very comfortable.
Kathleen
Kathleen,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月18日
Meh
On-room coffee maker was flakey, bed and pillows were uncomfortable. Very expensive, coordination with valet service was disjoint, they wanted to charge us a failed unrequested vehicle delivery fee the day before we left.
Dave
Dave,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
A Gem in NYC - Upper East Side
Courtyard Upper East side is the best stay in NYC and it is so because of the service provided by Willie Howard at the front desk and his indefatigable enthusiasm and positivity as well as 100% committment to hospitality and guest relations. John the manager has a very good man in Willie working for him.
RUPAL
RUPAL,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
Best Upper East Side Hotel in NYC
Willie Howard is the only staff member who makes it a point to welcome guests and also offers genuine hospitality warmth. We would not be staying at this hotel were it not for Willie and his unwavering commitment to hospitality and guest relationship and the manager John’s willingness to extend the same courtesy.
RUPAL
RUPAL,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
Courtyard Upper East Side - Willie’s Grace
Willie Howard and John (Manager) made me feel welcome and were very hospitable to me. Made my stay comfortable and always welcomes me with a smile and greeted with warmth.
Rupal
Rupal,16 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月14日
Cristina
Cristina,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月5日
front desk had no bank drawer on two different morning interactions was forced to use a debit card to make purchase and incur a small transaction fee, slightly inconvenient.
Glenn
Glenn,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月1日
I like that you offer free water and coffee in the lobby.
Joyce
Joyce,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月18日
Holly
Holly,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月16日
1st stay in Upper East side NYC
Limited hotels in the upper east side of NYC. We enjoyed a pleasant stay. The staff was attentive and helpful. Lots of good food within walking distance. Central park walks are only a few blocks west.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月16日
Patricia
Patricia,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Jenna
Jenna,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月14日
Just ok
The rooms were clean and so was the lobby, but the smells of the rooms are not great. Very musty with the old heaters running loud. Such a great location.