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THB Tropical Island Aparthotel

4.0 star property
Family-friendly hotel with spa, near Playa Blanca

Choose dates to view prices

Nestled near Playa Blanca, THB Tropical Island Aparthotel offers an idyllic retreat. Unwind at the spa with a body treatment or massage, then enjoy breakfast at the on-site restaurant and activities like volleyball in the garden. With 15 outdoor pools, a swimming pool with waterslide and sun loungers, this hotel provides endless fun for all ages. The helpful staff has left guests feeling well taken care of.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry facilities
  • Spa
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 15 outdoor pools and 3 hot tubs
  • Free water park
  • Free children's club
  • Free beach shuttle
  • Fitness center
  • Sauna
  • Beach towels

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's club (free)
  • Kitchenette
  • Private bathroom
  • Separate sitting area
$174 nightly
The total price is $186
Nov 9 - Nov 10
Total with taxes and fees

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Premium Apartment (2 Adults)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Premium Apartment (2 Adults)

8.4 out of 10
Very good
(10 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Deep soaking bathtub
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (2 Adults and 1 Child)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Premium Apartment (2 Adults and 1 Child)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (2 Adults and 2 Children)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Premium Apartment (2 Adults and 2 Children)

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (3 Adults and 1 Child)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Premium Apartment (3 Adults and 1 Child)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (3 Adults)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Premium Apartment (3 Adults)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (Single Use)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Premium Apartment (Single Use)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, Pool View (2 Adults)

View from room

Premium Apartment, Pool View (2 Adults)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, Pool View (2 Adults + 1 Child)

View from room

Premium Apartment, Pool View (2 Adults + 1 Child)

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, Pool View (2 Adults + 2 Children)

View from room

Premium Apartment, Pool View (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, Pool View (3 Adults)

View from room

Premium Apartment, Pool View (3 Adults)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, Pool View (3 Adults + 1 Child)

View from room

Premium Apartment, Pool View (3 Adults + 1 Child)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment (2 Adults and 1 Child)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Apartment (2 Adults and 1 Child)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment (2 Adults and 2 Children)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Apartment (2 Adults and 2 Children)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment (2 Adults)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Apartment (2 Adults)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Deep soaking bathtub
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment (3 Adults and 1 Child)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Apartment (3 Adults and 1 Child)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Deluxe Apartment (3 Adults)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Deluxe Apartment (Single Use)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, Pool View (2 Adults + 1 Child)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Apartment, Pool View (2 Adults + 1 Child)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, Pool View (2 Adults + 2 Children)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Apartment, Pool View (2 Adults + 2 Children)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, Pool View (2 Adults)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Apartment, Pool View (2 Adults)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, Pool View (3 Adults + 1 Child)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Apartment, Pool View (3 Adults + 1 Child)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, Pool View (3 Adults)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Apartment, Pool View (3 Adults)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Sofa bed
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
C/ Fragata, 2, Yaiza, Lanzarote, 35580

What's nearby

  • Playa Blanca - 15 min walk - 1.3 km
  • Dorada Beach - 17 min walk - 1.5 km
  • Playa Flamingo - 4 min drive - 2.7 km
  • Marina Rubicon - 4 min drive - 2.6 km
  • Papagayo Beach - 21 min drive - 10.1 km

Getting around

  • Lanzarote Airport (ACE) - 27 min drive
  • Fuerteventura Airport (FUE) - 77 min drive
  • Free beach shuttle

Restaurants

  • ‪The Italian Job - ‬15 min walk
  • ‪La Rustica - ‬15 min walk
  • ‪Santo Zumo - ‬17 min walk
  • ‪Simple And Natural - ‬5 min drive
  • ‪Kampai restaurante japones - ‬17 min walk

About this property

THB Tropical Island Aparthotel

THB Tropical Island Aparthotel puts you just a 5-minute drive from Playa Blanca and features a free water park and a free kids' club. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or body treatments. There are 15 outdoor pools, 2 poolside bars, and in-room conveniences like refrigerators and microwaves. The helpful staff and overall property condition get good marks from fellow travelers.

All inclusive

All-inclusive room rates at THB Tropical Island Aparthotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included

At a glance

DONE

Hotel size

    • 414 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Drinks are not included in half board and breakfast rates.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's games

What to do

  • Free beach shuttle
  • Volleyball
  • Beach nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • On-site car rental
  • Laundry facilities
  • Luggage storage
  • Free beach shuttle
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • 15 outdoor pools
  • Free water park
  • Full-service spa
  • 3 hot tubs
  • Sauna
  • Waterslide

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 43-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa THB Tropical Island. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open select days.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

THB Tropical
THB Tropical Island
THB Tropical Island Apartment
THB Tropical Island Apartment Yaiza
THB Tropical Island Yaiza
THB Tropical Island Hotel Yaiza
THB Tropical Island Hotel
THB Tropical Island
Thb Tropical Island Yaiza
THB Tropical Island Aparthotel Hotel
THB Tropical Island Aparthotel Yaiza
THB Tropical Island Aparthotel Hotel Yaiza

Frequently asked questions

Does THB Tropical Island Aparthotel offer free cancellation for a full refund?

Yes, THB Tropical Island Aparthotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at THB Tropical Island Aparthotel?

Yes, there are 15 outdoor pools. Guests have pool access from 10:00 AM to 7:00 PM.

Are pets allowed at THB Tropical Island Aparthotel?

Sorry, pets aren't allowed.

Is parking offered on site at THB Tropical Island Aparthotel?

Yes, there's free self parking.

What are the check-in and check-out times at THB Tropical Island Aparthotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at THB Tropical Island Aparthotel?

No, this hotel doesn't have a casino, but Gran Casino de Lanzarote (29-min drive) is nearby.

What is there to do at THB Tropical Island Aparthotel and nearby?

Onsite recreation at THB Tropical Island Aparthotel includes volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 3 hot tubs. THB Tropical Island Aparthotel also has 2 poolside bars, 3 bars, and a sauna, as well as a fitness center and a garden.

Are there restaurants at or near THB Tropical Island Aparthotel?

Yes, there are 3 onsite restaurants.

Does THB Tropical Island Aparthotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does THB Tropical Island Aparthotel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.

Does THB Tropical Island Aparthotel have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around THB Tropical Island Aparthotel like?

THB Tropical Island Aparthotel is a short 18-minute walk from Playa Blanca and 18 minutes' walk from Dorada Beach.

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THB Tropical Island Aparthotel Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Food
Room
Service staff
Children
Apartment
Breakfast
Family friendly
Restaurant
Drinks
Entertainment

What guests liked

  • The property offers a variety of pools, including a main pool with slides, a splash park, and an adult-only area, providing something for all ages. (19 reviews)
  • Breakfast was described as filling, delicious, and a great value. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Totally recommend. Will definitely stay again
Carl, 6-night trip

10/10 Exceptional

Great complex. Great facilities.
Julian, 4-night trip

8/10 Very good

Very nice place to stay a lot to to in the hotel would definitely recommend. Great staff aswell.
Terry, 5-night trip

10/10 Exceptional

Absolutely worth every single penny Amazing resort could not fault it at all staff go above and beyond build great rapport with the kids enjoyed every second of their holiday
Jane, 5-night trip

8/10 Very good

It was perfectly fine for what we were looking for
Rose, 7-night trip

6/10 Good

5 days at Lanzarote

The room was spacious, but a bit worn. The pool areas were very nice.
5-night trip

8/10 Very good

Nice Hotel. Plenty of pools.

Nice hotel. Rooms are nice and spacious. Hotel was clean. Use of the fridge and cooking utensils good if not all inclusive. The extensive pools were great for the kids and the slides were great fun.
David, 4-night trip

8/10 Very good

Great hotel for a relaxing break

Great apartment by one of their many pools. Ours was very quiet which was great as we weren't allowed in adults area with our 17 year old. Staff work very hard across the hotel and generally very clean. Great location but wouldn't want to stay longer than a week as got very repetitive. Very good for relaxing break.
7-night trip

8/10 Very good

Great for families

This was a great complex with so much to do. A bit if a walk to the beach but we didn’t mind.
Anna, 4-night trip

8/10 Very good

Good family hotel

Had a lovely stay. Staff and food at hotel are excellent. Could do with improving on the availability of the buffet restaurants and having them open more often. Def requires some upgrades, especially to the pool toilets and lunch at the pool bar. Overall a solid property but could be in danger of sliding if money is spent on upgrading some areas soon
Keith, 14-night trip

8/10 Very good

Fantastic place to stay

Tropical Island is a fantastic place to stay. The rooms are starting to look a little tired but are kept very clean and have everything you need. They really need to get the issue with the back gate sorted. For those with mobility issues it would be a no go if that is not fixed. It adds another 900 metres to the trek back from beach or bars, not easy.
Caroline, 5-night trip

6/10 Good

The room was very dirty, linning dirty, no tea and coffee facility in the room, no what i expected
Yennifer, 4-night trip

10/10 Exceptional

Very good resort with kind staff and a wide range of amenities, including a grocery shop open late and several restaurants. The town is also accessible with a 10-minute walk. In my case, it was ideal for hiking during the day and enjoying a comfortable rest by the pool at the end of the day. Even though the resort provides a large range of shuttle services, renting a car is recommended as the resort is located on the far south of the island. One area of ​​improvement could be the Wi-Fi, which is quite unstable for those needing it for professional purposes. Also, the area can be somewhat noisy, especially for rooms near the tropical dome. It’s not a major issue, but for those who need a perfectly quiet environment to sleep, it’s something to consider. Nevertheless, despite these last two points, the place is great and highly recommended!
Nicolas, 5-night trip

6/10 Good

Hotels.com/expedia didn’t send my reservation over to the hotel so when I arrived there was no reservation for me. I had to pay again and sort this mess out myself in the middle of the night on arrival with 2 small children. Thankfully the hotel had a room. I then wasted all of the following morning on the phone still trying to sort it out. Absolutely disgusting.
Helen, 6-night trip

4/10 Fair

The pool we looked over was very dirty this was cleaned after I complained. The lift was worn out to the property and nearly threadbare. The area in front of our door was dirty floor ,ceiling and walls. The property was lovely in other blocks and could be lovely if it was cleaned and had some money spent in areas. I did complain and ask to be moved or have a refund this could not be arranged immediately and after day 2 I said I would stay asm it didnt seem worth it then and I had got used to the dirt.

4/10 Fair

When you are initially booking this property don’t be fooled by the pictures of the apartment interior. and apparent 4star rating. The apartment was very old, and definitely in need of some urgent TLC and a bigger TV - nothing like the pictures. The shower screen is a health and safety hazard along with the furniture and the toilet had a slow leak which had a foul odour coming up throughout our stay. I tried to have us moved straight away but sadly being the Easter bank holiday, there was no availability! I would have been much happier to pay extra just to get out of there. But the kids were so tired that in the end we decided to just get on with it. The exterior of the property and surrounding gardens & swimming pools however are quite lovely and clean. There is enough space and activities for everyone alike to enjoy. Such a shame about the apartment.

8/10 Very good

Buenas calidad precio

El hotel es inmenso con muchas piscina ....el personal muy agradable sobre todo los camareros del bar de la piscina. No es nuevo pero no está en mal estado
Víctor, 1-night trip

10/10 Exceptional

Cómodo, agradable, tranquilo. El personal muy agradable y atento. Para descansar si se desea y con muchas opciones de ocio.
Patricia, 7-night trip

2/10 Poor

No volveria nunca

El personal es lamentable... tenian la reserva echa y pagada y me dice que me siente en la recepcion una hora a esperar que les llegue la reserva a su sistema y me dice que el otro dia una clienta se estuvo esperando una hora. Yo le enseñe la confirmacion y el pago realizado y ni asi... Despues vino una chica cubana mas educada pero el chico que me atendio dejaba mucho que desear La habitación llena de polvo algo exagerado... Paredes sucias de pies El hotel tiene partes rotas y descuidadas La ubicacion es normal esta a 10/15 min andando de la playa 2 mosquitos en la habitacion Creo que es muy caro para lo que ofrecen
jordi, 1-night trip

8/10 Very good

Un peu bruyant. Chasse d’eau qui fuit. Un des deux lits jumeaux était bancal. Ces petits désagréments mis à part, nous avons passé un très bon séjour.
Carine, 4-night trip

10/10 Exceptional

Is the best
MIRCEA, 7-night trip

6/10 Good

Tiene muchas piscinas y actividades para los niños. El orden y limpieza deja mucho que desear en algunos casos. Hay cosas que no se recogían y se quedaban duranten mas de 1 día en el mismo lugar. La habitación tenia humedades en la pared
Jaime, 3-night trip

10/10 Exceptional

Good hotel for families

We have stayed here twice now and found it ok both times first was all inclusive the food is good feels a bit canteen like in the restaurants the pools are good both smaller ones and the big pool. Entertainment was good by the pool with the big mat got lots of engagement maybe they should do that daily
Marianne, 10-night trip

6/10 Good

Nice area, friendly staff, many swimming pools. Rooms need to be updated.
Cristian, 4-night trip

8/10 Very good

Lovely Family holiday

The heated pools were bonus, the food was reasonably varied & loads of selection. If your a picky eater or prefer british food advoid, there is choice but probably not enough.
David, 5-night trip