Lift not operated by card key raises safety concern.
Worst quality tissue paper provided in an expensive room. And only one box in total. You need at least one in bathroom and another in the living area.
My booking specified one meal with 10% off. Had a dinner there, but reception people said they couldn't find the offer. Wasted 20 mins, and I asked them to just forget it.
Some very dedicated staff in the restaurants and at the reception. But very inexperienced staff also gave me some shock at reception.
Cleaner threw away my unfinished box of herbal medicine.
真實旅客
5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月20日
Ching I
Ching I,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年11月2日
Great
Cheng-Hung
Cheng-Hung,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年10月30日
Not bad
Quite Good, however a bit experience just for traveling alone
Ka Yiu
Ka Yiu,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年8月1日
地理位置非常的方便
Tao
Tao,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年7月23日
Improvement
The room was not ready until 5:30pm. A bit disappointed about this because we would like to unpack and had a shower after long flight. Staff arrange shower at Gym, which is ok but not really convenient
真實旅客
1 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2019年1月4日
Sun
Sun,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2018年8月8日
A fascinating hotel
The location is at the centre of London. There are a lot of things to see. The Westminister, the London eye,the Tower Bridge are very near to the hotel. It is very convenient. In transport. The sencery from to hotel is fascinating. My family enjoys staying there.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2018年4月22日
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2018年2月26日
Man Kei Ricky
Hotels.com 真實旅客評語
10/10 好極了
2018年1月19日
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2017年8月15日
非常滿意的酒店
地點非常方便,Big Ben, sea life, London eye 全部也是5分鐘內步行可以到達。酒店環境及服務一流,小朋友更有palace guard 毛公仔禮物,非常感謝。room service 水準非常好,價錢非常合理。
Patricia L H
Patricia L H,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2017年7月24日
Great location, great service and rooms are clean!