Elevators, or short of, is a problem in the morning. Often it takes good 10 mins waiting for an elevator down.
Ho Leung Wayne
8 晚商務旅行
10/10
Sean
6/10
We were in the city for a business trip. In the 5 nights, we called for service 3 times. The toilet was not flushing properly when we m arrived, there was not any conditioner and the a/c stopped working on our last day. We did t call for body wash as we expected it to be checked daily so we used shampoo for our body. When we called, the issue was fixed promptly and we appreciate it. It did seem that the a/c filter needed to be replaced as it was very dirty. We’d suggest we’d suggest updating the unit as it was not a $400 a night room. It did seem as though one elevator was not working.
Laura
5 晚商務旅行
8/10
Adriana
8 晚旅行
8/10
Karine
2 晚家庭旅遊
6/10
Nothing special about the room or breakfast
真實旅客
3 晚旅行
6/10
Room wasn't great. AC didn't really work and so it was always 78 degrees or more. Pull out sofa was the worst thing I'd slept on, you could feel all the bars. Gym only had a few free weights and cardio machines. I never got a chance to try the breakfast and the elevators were always crowded. Bathroom was TINY. Corner room with city views wasn't worth what you were seeing. VERY loud outside (but I suppose that's New York). Mostly it came down to the bed/heat that really made staying here pretty miserable. THANKFULLY the first two days the temps outside were lower so we opened a window, but the last day the low was 80 and our room just never cooled down. No we didn't call because it was 1 in the morning and we just wanted to sleep. I wouldn't stay here again, I'd try somewhere else.
Rodney
3 晚家庭旅遊
6/10
The bathroom door lock was messed up. I got locked in the bathroom at 2am and couldn’t get out. I had to yell loudly to wake up one of my 9 year old grandsons to let me out. I’m thankful one of them woke up or I would’ve been stuck in there all night, if I had been alone it would not have been good. I was extremely stressed. I reported it to the front desk.
I am thankful that they gave me a credit for the 1 night stay.
Nancy
1 晚家庭旅遊
10/10
Iouri
2 晚旅行
10/10
Petar
3 晚旅行
8/10
Overall, we really enjoyed our stay. Nice slightly older hotel, location is really good near subway lines and Times Square. Room felt like 200 square feet instead of 300 square feet, but I guess that's typical for Midtown Manhattan.Really nice breakfast buffet included and they let us check in 2 hours early at no extra cost so props to he staff.
真實旅客
1 晚家庭旅遊
6/10
It is pricey for the kind of service. You are paying for the convenience of being able to be within walking distance to the theater district. Not much food choices in the buffet. Bathroom was small. Valet parking charges $65 per day.
Ferdinand
2 晚旅行
6/10
No geral boa, mas muita gente no café da manhã que é bem limitado e bagunçado
Alexandre P
5 晚旅行
8/10
Limpieza muy bien, diaria, desayuno variado, el personal muy servicial en todo el hotel, el sofá cama no es cómodo, pero las camas sí, el rumbo súper bien cerca del Bryant park, seguro muy bien
Martha Patricia
5 晚家庭旅遊
8/10
Location is exellent!
Elevators were not very convenient, you had to wait for them many times and one morning you we had to take 23 floors of stairs to get to breakfast since elevators were out of order.
Suvi
5 晚家庭旅遊
6/10
Pratik
3 晚家庭旅遊
8/10
Christian
4 晚旅行
10/10
Enjoyed my stay. The room and hotel were very clean. The free breakfast was great, lots of options. Hotel was very close to everything.
Maria
2 晚家庭旅遊
10/10
debarshi
3 晚旅行
2/10
This hotel had the loudest elevators I've ever heard. Unfortunately due to the narrow foot print on each floor, most of the rooms are close to the elevators. The elevators make a loud roar with a clack clack clack sound. It made sleep difficult. The literally made the room vibrate. If you want a restful night sleep, find another hotel.
S. A.
1 晚旅行
8/10
Localização perfeita, pessoal atencioso, bom quarto café da manhã sofrível e extremamente tumultuado. Difícil usar os elevadores entre 8:30 e 9:30 da manhã