Nos sorprendió lo grande, pero siempre hay algo que hacer, y la atención de los empleados muy muy buena, siempre tratando de hacernos pasar un buen momento, espero volver
Rodolfo
Rodolfo,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月29日
Great hotel, pools, food, rooms and service in top
We were a family of 5 and after a few complications finding the right rooms Jazmin in the front desk showed excellent customer service and found a great solution for us.
The hotel is really really nice. The rooms are spacious and new. The pool areas are fantastic, the beach is wide and white and the food and drinks were above our expectations.
The only thing to consider is if you need connecting rooms. If so, this is only available with a booking in family selection, which is at a premium price. Service and quality justify the price, but it might obviously be too much for some.
For all who can stay in one room or do not need connecting rooms this hotel is highly recommended.
Nikolaj Ager
Nikolaj Ager,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Good foods , drinks and nice place to relax.
真實旅客
6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Kaylee
Kaylee,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年12月5日
Everyone was super nice
The beach was so clean and pretty
Great service everywhere
Sandra
Sandra,8 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年12月3日
Thank you for hospitality, we had such a great time
Saulius
Saulius,4 晚好友同遊
Orbitz 真實旅客評語
4/10 一般般
2024年12月3日
Zorka Vukicevic
Zorka Vukicevic,5 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年12月1日
Service was horrible
Had to speak to managers multiple times for the amount of money paid it wasn’t worth it
We had sheets that were dirty same with towels and blanket
Roberto c
Roberto c,6 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年12月1日
This was one of the worst stays/experiences I have ever had. The service was terrible, the food was terrible and the resort lacked any cleanliness expected of something this expensive. From the moment we arrived we experienced issues with our room and setting up the weeks agenda seemed like a far too complex task for the concierge, I had to be begging daily for reservations to their available restaurants and still they were never able to accommodate the amount of people in my party. Everyone in my family got sick and some people got both food positing and a flu. It was issue after issue that ate away at our hopeful optimism for an enjoyable stay. The employees seemed miserable and some even confrontational when asking for basic amenities. I would not recommend this place and hope that this review prevents others from having the same experience.
Juan
Juan,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月30日
Vegsady
Vegsady,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Nice beach, good food. Nice resort. The only thing - they need background music in main Kantanah lobby
Vaida
Vaida,5 晚好友同遊
Orbitz 真實旅客評語
2/10 不太好
2024年11月18日
Joseph
Joseph,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Kyle
Kyle,6 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月10日
Did not like how spread out everything at the resort was. My watch would record a .30 - .75 mile walk everytime I would walk to a location on the property. They did have golf cart type transportation but sometimes it was quicker to walk. I also hate that there is so much extras that they want you to pay for at an "All Inclusive" resort.
Guy
Guy,7 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年11月3日
Brittany
Brittany,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月2日
Excelente lugar
Alejandra
Alejandra,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月29日
Diana
Diana,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月23日
Always love staying here. The beach was cleaner than I have ever seen it! Unfortunately we did get some bad weather due to the tail end of the storm, but it was still an excellent time. Lots to do, and perfect for kids!
The new rooms at Kantenah were great. Although we booked a king room and were put in a room with 2 doubles, but we made jt work.
Alina
Alina,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月22日
Abby
Abby,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月17日
Pretty great resort with plenty to do as well as many different dining options
Alexander
Alexander,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年10月16日
We loved this resort and will consider going back. The food can be hit or miss but we were always able to find something we enjoyed.
Matthew
Matthew,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月16日
Beautiful, kid friendly environment. We absolutely loved seeing all the animals roaming around. Fernanda, the server at the colonial lobby bar was the best!! She was so friendly and took the time to get to know my children. I also want to say Jose, the server at the Nest, provided us with top notch service. These 2 people made our trip extra special!! We would definitely recommend this resort and would love the opportunity to revisit!
Alexander
Alexander,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月14日
Very friendly staff. Everyone that worked there took amazing pride in there job. All were smiling and very accommodating. We upgraded to the swim up pool and wow. Our butler was amazing. He scheduled all of our dinners. And gave my son presents every night. Food was very good. Dinners are long because of the 4 courses but service was very good. The drinks were perfect. Never once did we get the stink eye cause I was on my 8th pina colata. The separate family section with the pool was amazing. Drinks / great food / and nice and quiet section with lots for the kids todo.
Gregory
Gregory,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月12日
We loved our stay at Grand Palladium Kantenah! The staff is incredible. The food was great, rooms were very clean, great beach. We brought our kids and stayed in the family selection. Couldn’t think of a more ideal set up. Special shoutout to Erick and Emmanuel