2/10 不太好
2025 年 9 月 12 日
Hypo-Allergenic Awareness
We notified the hotel a few days before, the day of and when we checked in that my husband had a severe allergy to down and feather bedding. We were assured that we were given hypo allergenic rooms, However, late into our stay we discovered 3 out of 4 pillows in our room were feather! This explained why my husband had become ill over the weekend. After checkout I immediately contacted the hotel and was told to leave a message(Sunday). Bu Tuesday I had not heard back to I called again and the Manager that I spoke to was beyond rude and had no business being in that type of role. While our conversation was heated, he did state they would allow a refund for our room. (We had initially booked two rooms). Also, I have pictures of the pillows.
Matthew
Matthew,2 晚旅行
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