The stay over, would have been better if you had seen the bed in 318 and on the 2nd night I fell off the bed and i got hurt and i liked the pool only.
Stefka
Stefka,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年2月20日
Old, cold hotel.
The whole hotel was freezing. Our bathroom had no heating. The towels were thin and small. Parking was a nightmare. The coffee machine in the bar wasn’t working. Noisy in the corridors. The only positive was the staff were friendly but constantly apologizing.would not stay again.
Amanda
Amanda,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月7日
Room was lovely and clean and big. Area lovely just very hilly.
Tim
Tim,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
Lovley stay as usual
Peter
Peter,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月19日
We had great time staying here. The room was specious, clean, and quiet. The staff was very friendly and helpful.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
Tristian
Tristian,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Tina
Tina,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年11月17日
Awful hotel
Absolutely appalling i want to make a complaint and get a full refund for this stay it was disgusting
Michael
Michael,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月12日
Kim
Kim,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
The room was excellent furnishings look brand new
The bathroom was brilliant walkin shower great
😬👍🔥
Patrick
Patrick,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年11月4日
Bislim
Bislim,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月1日
Claire
Claire,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月30日
Douglas
Douglas,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
Great location
Caroline
Caroline,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月20日
Beware!They may keep your money& refuse a room.
All I can say is that the reception staff and manageress when I arrived were appalling and refused to let me check in so I had to go and book a different hotel. Costing more money and effort.
I had booked as normal with hotels.com so had a genuine paid for booking .
On arrival I was repeatedly told I had to show a photo id or provide a card for pre authorisation.
I had neither with me on this occasion and offered a bank card saved on my phone wallet . They refused this option.
The staff unswervingly relied on their terms and conditions ( which were only sent after they had accepted my booking and had my payment!) and quickly got a hotel owners card out and said take it up with the director . They would not let me stay .
Very inhospitable and very bad attitude and with a ready pile of their directors business cards I suggest they have done this before .
This really upset me and so far has cost me money with no apologies or refund offered.
I was totally surprised by their unfathomable attitude from what is supposed to be a hospitality industry.
There was zero hospitality and only repeated “ computer says no” “refer to our T&Cs “nonsense .
I have never experienced this before and it is likely that they have acted with no regard to consumer rights or laws.
I await a directors response but in the meantime :
Avoid this place like the plague .
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月11日
Linda
Linda,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月9日
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月7日
Me fue excelente
Milagro
Milagro,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月7日
The hotel was ok. Our compact room was really tiny. Breakfast was ok but would have liked fresh fruit and nicer bread and some rolls. Evening meal was very good. Towels very thin and only got one hand towel. No bath mat on second night. Pool was very small. It looked much bigger in the picture.
Sally
Sally,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年10月2日
Amazing SPA, steam room and sauna. Scons were to die for, freshly made at the hotel.
Katrin
Katrin,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月1日
BATHROOM DOOR NEED REPAIR
WEN-CHENG
WEN-CHENG,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月1日
lovely people, ghost room
真實旅客
7 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月28日
Keith
Keith,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月27日
The £20 parking fee was not disclosed until after I had made my hotel reservation.
This information was sent via email, and I would not have booked the hotel if I had been aware of the parking fee in advance, as it was advertised as having free parking.
The hotel staff were very helpful and polite.
Additionally, they failed to inform me that construction work was being carried out next door to the hotel.
I was woken up by loud banging and drilling before 7am.