We were really disappointed with our stay here. From the start, no one offered to help us with our bags, even though we were two girls struggling with a lot of luggage. We had to maneuver the cart down a ramp ourselves. To make things worse, we were given the wrong directions to our room, which resulted in us unloading everything off the cart and carrying it down a full flight of stairs since the cart didn’t fit in the elevator.
On top of that, we had paid for parking but were met with attitude from staff when they didn’t actually have a spot available for us. The room itself just okay, the mini fridge wasn’t stocked, the shower had no door and sprayed so aggressively that water went all over the bathroom, and there were clear signs of mold. Room service was equally disappointing, with food that simply wasn’t good. The location is nice but the hotel is dated
Overall, this stay was frustrating from start to finish and definitely not worth the price. We wouldn’t return or recommend it.