The front desk clerk charged me twice for my stay and it took a week to get refunded. I asked for towels and they were never brought up. No ice on our floor. The breakfast was wiped out by 8am, no refills of the pastries, no coffee. Then the elevator went down. The hotel was packed and the staff did not seem able to accomodate. I was very dissapointed with a Springhill Suites by Marriott being such a poor stay.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Pirates Weekend
The stay was wonderful, plenty of great food options within walking distance.
Bryan
Bryan,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 7 日
Santana
Santana,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 7 日
Karen
Karen,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 4 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 3 日
We asked the front desk to send up a few extra towels and they never did. We paid for parking and they had zero open spots the one night.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 29 日
Tom
Tom,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 24 日
Nice and close to PNC Park. The attendant at breakfast was superb! She was so friendly and clearly loves her job. On the downside, only 3 towels for 3 people for 3 days. No linens in the room for the pullout bed. Water pressure is lousy in the shower and cold water is lukewarm in the sink. I would probably go elsewhere on my next visit.
Martha
Martha,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 23 日
Nice but too many inconveniences.
Made a reservation for 3 Adults in a Double Queen Suite. Everytime i received correspondence it said 2 Adults to which i immediately called to confirm it was 3 Adults and they assured me it was for 3. When we arrived it was set up for 2 people with no blankets for the sofa couch and only 2 towels in the bathroom. Even after calling 3 times they still couldn't get it right. You have a nice hotel but maybe they should pay more attention to detail.
Robert
Robert,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
Everything was very clean. Staff were extremely friendly and helpful. I would definitely stay here again.
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 17 日
Alexandra
Alexandra,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 17 日
Steven
Steven,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Linda
Linda,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 14 日
Bring your soap and Shampoo here Hotel
Rodney
Rodney,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 13 日
Adam
Adam,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Excellent service..will be back. Beautiful and comfortable
Scott
Scott,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Very clean
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 9 日
Perfect location for sporting events
My son and I stayed here to watch our Nationals play the Pirates at PNC park. Location is perfect for visiting the ballpark (or a Steelers game if it was football season). Parking is limited so be aware if you’re coming in late, you might have to park in front of the hotel temporarily and you can simply move your car in the morning like we did. The food options were your typical hotel fair, nothing really special about it. There are better local breakfast spots in walking distance that are more representative of Pittsburgh and surrounding area. I would definitely stay here again.