I booked through hotels.com. I had no idea that when I was arriving the hotel would be under construction. we showed up early and the room wasn't ready which was fine, but after 4pm the room still wasn't ready. nobody could give me an idea of when the room would be ready and had to wait another 45mins in the lobby before getting in to my room. After the first day the keys didn't work, my wife was upset when going to the desk to get the key fixed, the employee was rude and after getting back into our room we proceed to hear an employee mocking her directly outside our room. I also was unaware that the hotel next door had been turned into a homeless shelter, seemed a little expensive for all the homeless foot traffic sharing the driveway.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Restful stay
Always a nice place to stay. Friendly staff, clean room, tasty breakfast
Princess
Princess,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月30日
Lauren
Lauren,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
Great Stay!
The service was top notch and all the extra touches made our stay special. Homemade cookies and the travel breakfast bags were amazing. The staff was professional, efficient and ever so kind. The hotel is under renovation, but we still had a wonderful stay. 5 stars
Karen and Steven
Karen and Steven,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月22日
RAI AJIT
RAI AJIT,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Robin
Robin,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Rachel
Rachel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Jake
Jake,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
Rested
Easiet and nicest place ive stayed in a while
Princess
Princess,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
Nice
Nice quiet clean spacious room/hotel
Close by shopping and restaurants
Joanne
Joanne,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月28日
Our stay was good except housekeeping was every ot
William
William,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Jodie
Jodie,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月22日
The hotel requires a 300 dollar credit card hold to stay the night. That should be posted everywhere online but wasn't
Leonard
Leonard,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月15日
Joyce
Joyce,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月8日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月8日
Kimberly
Kimberly,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月6日
Dawn
Dawn,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月5日
Bryan R
Bryan R,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月5日
Hairs left from previous guest in bathroom. Smoking area right outside entrance/exit, overwhelming.
Breakfast area clean, and helpful staff in breakfast area.
Carole
Carole,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月5日
Brynn
Brynn,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月5日
I had to wait till 4:35p (I got there at 3:35p), because the room was not ready until then. I was tired from a long drive and had to wait beyond check in time for a room. Even then, I had to walk back to the front desk because the key didn’t work.
Byron
Byron,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月4日
terrible experience
Multiple issues occurred during our stay. We booked a room for 5 people. we showed up at night after a long day of travel to a hotel reservation that only provided my family with 4 spots to sleep. We were told there was not a single extra room for our 5th guest to sleep. we were given pillows and a blanket for her to sleep on the floor! Luckily we convinced my daughter that she probably had the best spot in the house. come to find out we were right. our beds were wrapped in plastic sheets and pillow cases that made a racket any time someone needed to turn in their sleep. The next morning we woke up to no continental breakfast that was listed on the hotels amenities. The cook was out and we were not offered any type of reimbursed. Lastly, the day we checked out I got a $300.00 charge that no one informed us would be charged. Of course I had to call see why there was a $300.00 charge on my account and they informed us it was an insurance hold or something. Not sure why the charge was made on the day I checked out rather than the day I checked it. Terrible experience.