The staff at the reception (Supriya, Dipti and Aman) were extremely hostile and did absolutely nothing for our early check-in request.
Infact they did not give us the room at 2 pm also which was the promised time. This added to our troubles.
The checkin was a nightmare especially because of rude unprofessional and hostile behaviour of Supriya Baghi. She should be fired immediately if you really want to save the Taj brand faith.
The lazy staff even went to extent of asking us to leave and check in another hotel. This is Unacceptable.
I will never ever stay at a Taj property again.
Vishal
Vishal,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 12 月 12 日
Mahesh
Mahesh,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 28 日
This is a great hotel, very well situated opposite Miramar beach and right between Miramar and Donna Paula. The staff were helpful and courteous, the room and facilities were immaculate. The roof top pool is a lovely area to relax with great views and a gentle breeze off the sea. There is also a small but beautifully equipped gym. An overall fantastic stay and highly recommended.
Jacinto
Jacinto,8 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 11 月 5 日
It's an older hotel that needs a lof of TLC. The checkin staff who actually helped us was good. However, the lady next to her was very pushy and just wanted to sell. She was giving a discount for the afternoon travel/car. Lady, we just flew in - give us a break. And then she was the one who assigned us a room in a corner facing garbage dumps. Asked for a another room and was promised half an hour. Then the drama and it was after 2 hours later that we finally got that room. The food was all right but the restaurant staff needs to be more attentive. A dude just simply picked up some food with his fingers and started eating there as he was talking to staff. Then he picks another item from a different tray while the staff is looking at this as its happening. Mentioned it to management for whatever its worth. Luckily, that day we had ordered the food and not ate the buffet. Not only is it bad habbit BUT the cross contamination! That is just just hazardous as others are going to consume that same food. Not worth the money this place charges.
Kishor
Kishor,3 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 10 月 26 日
The hotel itself is ok, breakfast is good. It’s not really a beach hotel. You have to step in open sewage to reach the “beach”, which is also dirty and has no amenities. Location not convenient.
Aniel
Aniel,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 10 月 22 日
We had plan for 3 nights and 4 days - stayed at 310 and then extended - very good customer service - today is our last day and we had a wonderful experience here. Very good food , very good staff. Thanks Vivanta.
Umat
Umat,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 10 月 15 日
anusha
anusha,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 9 月 24 日
Best Customer service ( Front desk and Housekeeping)
Priti
Priti,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 8 月 27 日
Himesh
Himesh,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 24 日
Excellent service. However, the property itself could use some maintenance.
ranjit
ranjit,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 16 日
Sanjay
Sanjay,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 28 日
The service staff were amazing and good variety was great. Loved the roof top pool. Did not car that there was a balcony door but the function was not available, that is a tease.
Anita
Anita,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 16 日
Sukhparampreet
Sukhparampreet,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 27 日
Excellent staff and service
Venetia
Venetia,9 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 17 日
Overall a good stay
Ovita
Ovita,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 5 日
Like it
Dev
Dev,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024 年 11 月 24 日
Forget about the stay. There were no rooms availab
MICKY
MICKY,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 11 日
Enkelt och kompakt bra hotell
Ett enkelt och kompakt business hotell.
Rummet var rent och bra. Trodde det skulle vara rummet med havsutsikt men det var en skymt av havet från balkongen. Badrummet var stort och rent.
Bra service.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 10 月 27 日
The staff is amazing and very attentive
Robert
Robert,3 晚旅行
CheapTickets 真實旅客評語
10/10 好極了
2024 年 6 月 25 日
The professionalism and courtesy of the staff made the stay both enjoyable and informative. Dipti, at the front desk, was ready to answer all my questions and offer assitance with transportation and admenities.
Rev. Paul
Rev. Paul,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 6 月 23 日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 5 月 5 日
Feed back
Good
YONG HUN
YONG HUN,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 4 月 30 日
Good Hotel but a little isolated
We were unhappy the first night due to the condition of the room. However after we complained the next morning we were upgraded and were happy. It is a business hotel, while very nice, not quite a resort. One downside is transport availability.