坎昆水上生活海灘渡假村 - 全包式 - 僅供成人入住 - 坎昆

We stayed from 7/2-7/12 and OMG! It was much needed with the chaos in the world. A Couple rockstars that made our trip more special --Claudia in the Asian restaurant,she let us order chicken fried rice to our room and went ABOVE and BEYOND! --JESUS: the Head Chef while we were there, whipped up some special dishes for us because we were a little burnt out on the food because of our long stay.. so he created some authentic Mexican seafood dishes for my wife and I...and they were amazing! Helvert served us for Breakfast for the week and he was spot on each time. We are young millennials (30yrs old) and felt 100% comfortable here and even got work done on the beach. Only Complaint: The IGUANAS! They are hungry because the resort has been closed for months and swarm you in the open seating in the Italian restaurant and sometimes jump on the tables for food. They don't harm you but are aggressive for food. I know this is their home but please consider taming them or having a staff member fan them away. To Claudia, Jesus, Helvert-- thanks again for your wonderful service, you made the trip a blast and whipping up some amazing food and catering to our needs. P.S.-If it is in your budget, book room 701-The Presidential Suite..we stayed in there with the hot tub on terrace amazing view over the whole resort! YOU WILL NOT GO wrong! The room is MASSIVE..no exaggeration and worth the money. Perfect place to work from home in. 2nd time here & Will be back..if the iguanas are tamed!

We stayed from 7/2-7/12 and OMG! It was much needed with the chaos in the world. A Couple rockstars that made our trip more special --Claudia in the Asian restaurant,she let us order chicken fried rice to our room and went ABOVE and BEYOND! --JESUS: the Head Chef while we were there, whipped up some special dishes for us because we were a little burnt out on the food because of our long stay.. so he created some authentic Mexican seafood dishes for my wife and I...and they were amazing! Helvert served us for Breakfast for the week and he was spot on each time. We are young millennials (30yrs old) and felt 100% comfortable here and even got work done on the beach. Only Complaint: The IGUANAS! They are hungry because the resort has been closed for months and swarm you in the open seating in the Italian restaurant and sometimes jump on the tables for food. They don't harm you but are aggressive for food. I know this is their home but please consider taming them or having a staff member fan them away. To Claudia, Jesus, Helvert-- thanks again for your wonderful service, you made the trip a blast and whipping up some amazing food and catering to our needs. P.S.-If it is in your budget, book room 701-The Presidential Suite..we stayed in there with the hot tub on terrace amazing view over the whole resort! YOU WILL NOT GO wrong! The room is MASSIVE..no exaggeration and worth the money. Perfect place to work from home in. 2nd time here & Will be back..if the iguanas are tamed!

The hotel rooms were great. The food and drinks were about a 5 on a scale from 1-10

I absolutely loved Live Aqua. The resort was amazing. The infinity pools overlooking the ocean were beautiful. The food was absolutely delicious (Must visit MB), the customer service was outstanding and I love how they kept everything clean and sanitized.

This resort is fantastic. The rooms are clean and spacious. The Infinity pools over looking the ocean is amazing. The food is impeccable (ESPECIALLY MB RESTAURANT). I had a couple of minor issues and customer service went over and beyond to rectify. Customer service here is top notch. I loved and had a fantastic time at LIVE AQUA!

My husband and I enjoyed our week long stay at Live Aqua as most everyone who works there makes certain you have the best vacation....overall great value, customer support, and professional staff. The restaurants offer a variety of dishes and was accommodating with special orders and the specialty restaurants ie Hidden garden and MB offer a truly wonderful dining experience! The pool and available cabanas were lovely and clean. We loved the way the hotel honored Ameticans during the 4th of July by decorating all their rubber duckies in red/white/blue. My husband and I LOVE the smell of all the bathroom amenities! When we checked out we had a issue about resort credits BUT were were PLEASED in how the manager rectified it for us. Actually the only disappointment was that they only have 2 ATM machines & one was out of service and the other one malfunctioned and it actually approved our withdrawal and was in the middle of dispensing our $9000 pesos when it decided to reboot so we never received it ... the money was taken out of our checking acct and we had to wait a week to get it refunded by the Santander ( atm company) but that’s not the hotels fault. We will be back!

The service was phenomenal, as every single person that waited on us seemed to be in a good mood and tried their best to get us exactly what we asked for. The hotel was in pristine condition, as well maintained as it was sanitized to deal with the COVID situation. The food was top notch. I have stayed at all-inclusives before, and food is usually where they skimp. Not here. Every meal was tasty, fresh (due to no buffets being allowed due to COVID), and the menu was quite inspired. We ate at all the open restaurants, and all were excellent. For booze, they did not serve cheap alcohol, only mid-grade and above. The bartenders were excellent.

My favorite home away from home!

Visited during the re-opening of the resorts in mid-June 2020, and the hotel was as prepared and diligent as they could be with the protection process. We definitely enjoyed being there while the facility has so few guests. The opportunity to be on the beach by yourself in Cancun is a thing of fantasy, but the timing was right. The room was spectacularly well designed and well maintained during our stay. The pools and social spaces were mostly open, but the restaurants were limited, since such few guests were around, it really made no sense to keep them all open. It was one of the most relaxing vacations ever. I would recommend Live Aqua! Stay Healthy!

We have been to Live Aqua 8 times and each trip gets better. The service is amazing and the property is perfect. We highly recommend this property for couples or a group.