Great hotel right in the heart of the town with parking! Great breakfast and super comfortable beds.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月26日
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月25日
Karen
Karen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月23日
Meet up old work mates
Brilliant location, good parking, our room bathroom bit hadn't been emptied, toilet roll holder coming off the wall , other wise excellent, in the main dinning area, was closed to residents for private party which we wasn't informed, so we eat out.
Gary
Gary,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月20日
Hotel is in a great location within walking distance of everything,
The hotel itself is tired and could with some sprucing up.
Breakfast was small portions.
Staff were lovely & helpful
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月19日
Theatre trip treat
Great location just across the road from RSC. Good to have parking available. Room was lovely. Need to be fit to manage all the stairs. Friendly staff.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月18日
Nice Hotel in a Good Location
Lovely hotel in a great location. Staff were very good and onsite parking for £10/stay welcome. Evening meal in the restaurant was very good.
Main thing that stops us giving 5 stars is the mattress which we found very firm and we both woke each morning with back and hip ache (we normally have medium firm mattresses and don't normally have a problem when staying away).
Also watch out for the 20% service charge added to the meal bill - we missed it at the time. This is well above the UK norm for good service!!
Paul
Paul,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月12日
\Overall excellent, and staff very friendly. Critical comments maybe the hotel was too hot and our bath needed a grabrail to help access (Ash room)
Mike
Mike,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月9日
Excellent Hotel
We had a lovely stay at the Arden. The room was lovely, the breakfast was amazing and the staff were all so polite, efficient and just fantastic in general. We would definitely return.
Emma
Emma,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月7日
The hotel bedrooms were disappointing in decor and were uninviting, they did not match the frontage of the hotel and restaurant.
The staff were polite and very helpful.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Anona
Anona,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月1日
Pleasant stay
Enjoyable and comfortable stay. Pleasant, helpful and friendly staff.
Chef was able to prepare a variation of their breakfast menu for me too. Thank you.
Christopher
Christopher,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
Perfect for first visit to Stratford
Lovely hotel in a great area
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月18日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Excellent hotel
Good friendly hotel. Very convenient for theatre. Great parking.
Lesley
Lesley,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Abigail
Abigail,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月24日
Helen
Helen,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月12日
Deborah
Deborah,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Gerard
Gerard,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月9日
Friendly staff, great location. Breakfast was really good!
Rachael
Rachael,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年12月8日
Good hotel for the Royal Shakespeare Theatre
The hotel is in an excellent location for the Royal Shakespeare Theatre. On arriving early on the day of arrival we were made to feel very welcome and advised by Reception that we could park in the Hotel free of charge before check in and they even offered us a free hot drink as breakfast was still going on that morning.
Check in was very smooth and the room was good. Just a couple of niggles that the TV signal kept going on and off and the fridge wasn't working but nothing very much to put us off to that degree.
Breakfast was very good and staff were very attentive.
However unfortunately the check out experience wasn't so good as additional service charges were tried to be applied. We queried these as it clearly says on the Hotel.com booking that the service charges are included, and as such they were then taken off.
So, on the whole we did enjoy it but the 'extra' service charges issues did take the shine off it a bit which was a shame.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Laura
Laura,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年12月6日
Ivan
Ivan,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月4日
Annoying discretionary charges
Lovely hotel with polite and helpful staff. My biggest issue is the addition of “discretionary” service charges. While I understand tipping protocols, adding 5% to the room rate makes me cross and barely manages to scrape through the legal threshold of price transparency. I stay in Stratford upon Avon multiple times per year. This is the only hotel I have experienced this at and it will certainly discourage me from returning