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The Westin London City

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Tower of London

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin London City

Dinner served, local cuisine
Indoor pool
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Exterior
Dinner served, local cuisine

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Massage/treatment rooms
  • 7 meeting rooms
  • Meeting rooms
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is $377
includes taxes & fees
$314 per night
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Signature Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Signature Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Privilege)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Privilege)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 3 Bedrooms, View (The Grosvenor Residence)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 3 Bedrooms, View (The Grosvenor Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 1770 sq ft
  • River view
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 3 Bedrooms, View (The Cadogan Residence)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 3 Bedrooms, View (The Cadogan Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 1770 sq ft
  • River view
  • Sleeps 6
  • 3 Double Beds

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 1023 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Signature Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, View

Suite, 1 Bedroom, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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The price is $495
includes taxes & fees
$413 per night
Dec 13 - Dec 14
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About the neighborhood

Map
60 Upper Thames Street, London, England

What's nearby

  • Tower of London - 16 min walk - 1.4 km
  • London Eye - 5 min drive - 2.5 km
  • Trafalgar Square - 5 min drive - 2.7 km
  • Big Ben - 6 min drive - 2.9 km
  • Tower Bridge - 6 min drive - 3.1 km

Getting around

  • London City Airport (LCY) - 33 min drive
  • Heathrow Airport (LHR) - 51 min drive
  • Stansted Airport (STN) - 61 min drive
  • London (SEN-Southend) - 70 min drive
  • Luton Airport (LTN) - 73 min drive
  • Gatwick Airport (LGW) - 85 min drive
  • London Cannon Street Station - 5 min walk
  • London Blackfriars Station - 9 min walk
  • City Thameslink Station - 13 min walk
  • Mansion House Underground Station - 4 min walk
  • Cannon Street Underground Station - 5 min walk
  • St. Paul's Underground Station - 8 min walk

Restaurants

  • ‪Rosslyn Coffee - ‬5 min walk
  • ‪Shake Shack - ‬5 min walk
  • ‪Pret a Manger - ‬4 min walk
  • ‪The Sugar Loaf - ‬4 min walk
  • ‪Pret a Manger - ‬4 min walk

About this property

The Westin London City

When you stay at The Westin London City, you'll be within a 15-minute walk of St. Paul's Cathedral and Thames River. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or body scrubs. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers love the helpful staff. Public transportation is just a short walk: Mansion House Underground Station is 4 minutes and Cannon Street Underground Station is 5 minutes.

Languages

English, French, Georgian, German, Italian, Portuguese, Russian, Spanish

At a glance

Hotel size

  • 226 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Onsite parking available only on request
  • Offsite parking within 984 ft (GBP 32 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

Working away

  • 7 meeting rooms
  • Computer station
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Built in 2021
  • Rooftop garden
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Biodegradable coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 41
  • Wheelchairs available on site
  • Hand-held showerheads
  • Magnifying mirror
  • Grab bar near toilet
  • Doorbell and phone notification
  • Vibrating pillow alarm
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • Tablet computer
  • 55-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Children Swimming Times Apply has 5 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Hithe + Seek - This cocktail bar specializes in local cuisine and serves dinner and light fare. Happy hour is offered.
Mosaic - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 30 per person

Children & extra beds

  • Rollaway beds are available for GBP 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 50 per pet, per night

Parking

  • Parking is available nearby and costs GBP 32 per day (984 ft away)
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

The Westin London City Hotel
The Westin London City London
The Westin London City Hotel London

Frequently asked questions

Does The Westin London City offer free cancellation for a full refund?
Yes, The Westin London City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin London City?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at The Westin London City?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of GBP 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at The Westin London City?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at The Westin London City and nearby?
The Westin London City has a spa and an indoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near The Westin London City?
Yes, Hithe + Seek offers local cuisine.
What's the area around The Westin London City like?
The Westin London City is in London City Centre, a short 4-minute walk from Mansion House Underground Station and 8 minutes' walk from St. Paul's Cathedral.

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Loui, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ker Ming, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rishi, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Cool Hotel
Very comfortable but the breakfast was a disappointment. Staff at check in had a problem that I did not have photo ID even though I explained I am English and do not need to carry. The amenities are great and staff very good.
Richard, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Atsushi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent. Mohammed at the front desk was great.
Adebola, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The location was great to get to tourist attractions, close walk for tube (train station) to move around city. Also able to walk if happy to do so. Facilities were nice even though I did not use. The pool looked very inviting. Staff at entrance & exits always said hello.
Linda, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

The property is beautiful and everything you would expect from a Westin. The only issue is the location. Food and entertainment are very sparse on the immediate area.
Dennis, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Kaza, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pankaj, 2-night trip
Verified Expedia guest review

4/10 Fair

Not for kids. Restrictions on pool usage, unless you want to put an alarm on to meet the pool times with kids. Terms and conditions are not clearly written out while booking. I think the bigger issue is that the the hotel management is not a problem solver; and were quite rude in their demeanor during check in.
Rahul, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Adina, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Mike, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay at the Westin. It was so close to the tube station and walkable distance to sight seeing. One of the best stays and the staff were amazing, very helpful- particularly Shanine. And the Heavenly spa experience was one of a kind - it is free for the guests!!!
Gayathri, 4-night trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Brian, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 3-night trip
Verified Expedia guest review

8/10 Very Good

nicolas, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very convenient location and clean.
Located in the center of the city, clean and convenient. Would stay again.
Sayant, 1-night business trip
Verified Hotels.com guest review

6/10 Good

nicolas, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel
It’s one of the best hotel as far as I know.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

The staff was amazing but funny going on there. We had some very weird interaction & sounds coming from our room where the doors open that lead to another room. The fire alarm went off twice which was a pain. They ONLY have a few hrs for kids to swim. :( And their breakfast buffet was disgusting. Bacon tasted like salmon, sausage tasted like dry liver and it’s VERY disorganized. I couldn’t understand our waiter as he had a very strong accent & didn’t explain anything to us on how it works, etc. SO DISAPPOINTED in this hotel. :( Staff was the best thing!!! But that’s about it.
A, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We stayed here for the London Marathon 2024 and had a BRILLIANT time! The beds were so comfy, location was perfect, and all of the hotel amenities were wonderful.
Christine, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is good, the people who work there are incredible! Friendly, helpful, lovely. It costs a ridiculous amount and if the employees weren’t so wonderful, I would give it a much lower review. The rooms were reasonably sized, the beds extremely comfortable. But you could easily find the equivalent for a much lower rate. However, the employees (waitstaff, concierge, doormen, bellmen, cleaning staff, check-in staff) were beyond helpful, very friendly. They would be the only reason I’d consider paying a silly amount to stay there again
Elizabeth, 4-night trip
Verified Orbitz guest review

General property information

Travelers Say
"The restaurant is amazing here."
Reasons to Book
Beautiful Rooms & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM