My experience here was disappointing. Staff was not willing to give extra towels for a one night stay. The staff member mentioned that housekeeping was gone and could therefore not give any extra towels to patrons. However, staff should have accessibility to clean towels even when housekeeping is not there. Additionally, even though our check out was extended, housekeeping was not informed and knocked on our door 3 times with each time us mentioning that we were checking out late. Communication should be enhanced with staff to prevent this issue. Staff were slightly rude. Will not be staying again.
Dionna
Dionna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月13日
Ama Konadu
Ama Konadu,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月7日
Tom
Tom,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月6日
BETTY
BETTY,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
Julia
Julia,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月29日
Gabi
Gabi,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月27日
Se não fosse a cobrança absurda de estacionamento
Nossa estadia foi muito boa no geral, fizemos check in antecipado e no final guardaram nossas malas até o final do dia. A única observação é o estacionamento um absurdo/ abusivo 40 dólares por dia. Tivemos 3 noites/diárias e tivemos pagar 4 dias de estacionamento. Se não fosse este absurdo a estadia seria perfeita. O carro ficava apenas a noite e fora durante todo dia.
Vania
Vania,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
NOUSHIN
NOUSHIN,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月25日
Balconies Locked
Love this hotel but my favorite thing about it was that all the rooms have a balcony but they’re locked now so you can’t use it. I’m a big fan of air circulation so that kinda sucked, but overall a great stay! 9/10
Crystal
Crystal,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月20日
Karen
Karen,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月16日
This place rocks!
The place was wonderful and the staff was great.
The hotel room was clean and great views of LA.
Sergio
Sergio,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
Cool hotel.
The hotel, while situated in an older building, has been tastefully remodeled to a contemporary standard, offering a refined and pleasant experience. The top-floor restaurant provides exceptional dining with stunning views. It's an ideal location for those visiting UCLA. Good sized room.
Nasser
Nasser,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月10日
Horrible experience - rude staff
We've stayed many times and have always been pleased with the hotel. The rooms are comfortable and the location is great. However, we had a terrible experience this time. We had two rooms - paid for by the same credit card. Late at night the the front desk called my colleague and told him there was no credit card for the room (despite the fact that the other room had a credit card on file). The agent from the front desk was rude and mean when my colleague (who was asleep) offered to come to the front desk in the morning. The agent threatened to call the police immediately. Overall we had a horrible experience.
Donald
Donald,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
Well it was interrupted by the fires in the 7th but before that it was great.