我是否可以免費取消黃金棕櫚 Spa 飯店的預訂並收到全額退款？

可以，黃金棕櫚 Spa 飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

黃金棕櫚 Spa 飯店是否有游泳池？

是的，住宿提供室外游泳池。

黃金棕櫚 Spa 飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

黃金棕櫚 Spa 飯店是否提供停車位？

是的，住宿提供免費代客停車服務。

黃金棕櫚 Spa 飯店是否提供機場接駁車服務？

是的，住宿提供機場來回接駁車服務。費用為單程每輛車 INR1800。

黃金棕櫚 Spa 飯店入住登記和退房的時間為？

入住登記開始時間：14:00；入住登記結束時間：18:00。退房時間為 14:00。

黃金棕櫚 Spa 飯店和附近有什麼好看好玩的？

天氣暖活時，您可以盡情享受附近例如健行等活動。您可以在室外泳池游上幾圈，或享受這間飯店的其他設施，例如三溫暖和蒸氣室。黃金棕櫚 Spa 飯店還具備附近室外游泳池的使用權。

黃金棕櫚 Spa 飯店內部或附近是否有餐廳？

是的，The Cafe Solaire提供池畔用餐環境。

黃金棕櫚 Spa 飯店住宿資訊、相片和旅客評語

Q: 黃金棕櫚 Spa 飯店是否有游泳池？

是的，住宿提供室外游泳池。

Q: 黃金棕櫚 Spa 飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: 黃金棕櫚 Spa 飯店是否提供停車位？

是的，住宿提供免費代客停車服務。

Q: 黃金棕櫚 Spa 飯店和附近有什麼好看好玩的？

天氣暖活時，您可以盡情享受附近例如健行等活動。 您可以在室外泳池游上幾圈，或享受這間飯店的其他設施，例如三溫暖和蒸氣室。黃金棕櫚 Spa 飯店還具備附近室外游泳池的使用權。

8/10 非常好

2022 年 10 月 3 日

ANSUMAN，1 晚旅行

Expedia 真實旅客評語

4/10 一般般

2019 年 2 月 17 日

Not recommended.

I choose this hotel because it was the only hotel close to the BIEC on Hotels.com. Big mistake. This is a local resort, not a hotel. Horrible WiFi, Nothing nearby. They don't even offer a shuttle to the BIEC. Only one restaurant with mediocre food. Tons of mosquitoes. Wedding receptions by the pool playing loud music until late in the evening. On the positive side - the front desk staff were helpful and friendly.

David，5 晚商務旅行

Hotels.com 真實旅客評語

8/10 非常好

2019 年 2 月 5 日

Resort und Messehotel

Große Hotelanlage mit großem Pool, eher Resort als Businesshotel. Wegen der Nähe zur Messe aber überwiegend von Geschäftsleuten genutzt.

Filipp，2 晚商務旅行

Hotels.com 真實旅客評語

4/10 一般般

2018 年 4 月 18 日

Shocking for a claimed 5 star hotel

Check in staff very helpful. No telephone facilities for guests to use from the room which is frustrating being international guests. Poolside bar can get busy with guests ( mainly men) and they can over-run the swimming pool- my wife and children felt very uncomfortable in the pool due to this. The rooms were definitely not of 5 star standard- the A/C was broken, and the carpets/ upholstery were dated. I fed this back to the President of the Hotel who arranged a meal for us at the Chinese restaurant in the Hotel to say sorry - the food was ok, however the service was shocking- there seemed to be no communication between the Chef and the waiters meaning we had to repeat our order 3-4 times at least and no-one knew what was on the menu or not! Wouldn't go back again- I checked out early and even then we were refused money back on the room when I asked.

Ravi，3 晚旅行

Expedia 真實旅客評語

8/10 非常好

2018 年 2 月 1 日

Exhibition Stay

Good rooms, good food

2 晚商務旅行

Hotels.com 真實旅客評語

4/10 一般般

2018 年 1 月 17 日

Disappointing stay, poor customer service

Air conditioning didnt work and customer service slow to respond. The front desk staff was unorganized, and although there were multiple people at the front desk everybody needed to ask someone else to get answers or to respond to my requests. The car service travel desk was the most reliable, otherwise the front desk was useless. I had multiple calls (about 4) the morning of my departure asking me what time I was departing. I told them 4x. Also my air conditioning didnt work all night, I struggled getting my room service order correct, and had wifi problems which delayed me checking into my flight for 2 hours. Everything seemed really slow to respond and overall rate the customer service 2/10. I also asked the front desk if they would accommodate me in any way for my inconveniences of stay and they said no. That says a lot about customer service at a resort. The resort itself is really beautiful, rooms are nice and pool was great, although would have loved some lounge chairs by the pool to lay on.

Delina ，1 晚旅行

Expedia 真實旅客評語

4/10 一般般

2014 年 10 月 1 日

Hotels.com 真實旅客評語

4/10 一般般

2014 年 9 月 26 日

Good hotel idea very poor management.....

Here are the issues I experienced: 1. Dirty bed-sheet stained with blood & other body fluids and lots of hair. 2. Took 2 hrs for the hotel management to come and change bedding. 3. Room smelled like gutter. 4. Bath math dirty, removed the second day but not changed. 4. Free shuttle service to exhibition was received after 45 mins wait and reminding at least 10 staff members. 5. And the worse " NO MANAGER WISHED/GREETED" . Very unfortunate that the staff is not mentored and coached by the management. Advise to others: NOT RECOMMENDED.

Hotels.com 真實旅客評語

8/10 非常好

2014 年 9 月 2 日

Good room/locatn, Decent food, Bad cable, Bad wifi

The location was great. The rooms are good and all rooms are pool facing. The food was decent but a little overpriced. The Italian restaurant's food was great. The TV Cable connection was very bad quality and most of the channels showing were in south Indian languages. Would expect a Dish connection for such prices. Also the Wifi never worked for us.

Hotels.com 真實旅客評語

8/10 非常好

2014 年 4 月 1 日

Nice big swimming pool. Expensive Sunday brunch.

Decent weekend getaway. But expensive but worth it.

Expedia 真實旅客評語

8/10 非常好

2014 年 4 月 1 日

Nice big swimming pool. Expensive Sunday brunch.

Decent weekend getaway. But expensive but worth it.

Expedia 真實旅客評語

6/10 不錯哦

2014 年 2 月 27 日

Hotels.com 真實旅客評語

8/10 非常好

2013 年 11 月 10 日

Great Weekend getaway

Awesome stay in a peaceful environment. Not very far from Bangalore. Was very less populated on a weekday.

Hotels.com 真實旅客評語

8/10 非常好

2013 年 10 月 21 日

Pleasant stay !!!! Peace of mind :)

It was a very good experience with the comfort and the ambiance .

Expedia 真實旅客評語

8/10 非常好

2013 年 10 月 21 日

Pleasant stay !!!! Peace of mind :)

It was a very good experience with the comfort and the ambiance .

Expedia 真實旅客評語

8/10 非常好

2013 年 10 月 15 日

its good place to stay.. food was not good.

good place to stay, @ night its very good view. food was not that g8

Expedia 真實旅客評語

8/10 非常好

2013 年 8 月 5 日

satisfied service

It was nice experience to staying in your hotel.Environment of your hotel was very comfortable.

Hotels.com 真實旅客評語

10/10 好極了

2013 年 6 月 27 日

Great Stay

Enjoyed my stay very much

Hotels.com 真實旅客評語

6/10 不錯哦

2013 年 6 月 16 日

Hotels.com 真實旅客評語

6/10 不錯哦

2012 年 2 月 17 日

Etwas in die Jahre gekommen, aber noch ganz OK

Das Hotel ist etwas in die Jahre gekommen. Das merkt man sowohl an den Gebäuden, Zimmern und auch an den Außenanlagen. Man gibt sich aber viel Mühe alles in Ordnung zu halten. Beim Essen kann jeder etwas finden, man sollte aber keine all zu großen Ansprüche stellen. Der Service ist gut, dass Personal ist zuvorkommend, höfflich und schnell zur Stelle falls einmal was nicht passen sollten. Die Lage des Hotels ist etwas erschreckend, da es sich in einem Industrieviertel befindet. Das Hotel liegt über eine Stunde Autofahrt von Flughafen entfernt, dafür aber nur 15 Minuten vom Messegelände.

Expedia 真實旅客評語

8/10 非常好

2012 年 2 月 6 日

Hotels.com 真實旅客評語

8/10 非常好

2011 年 12 月 20 日

Good place for a weekend

Food is really good. BIG pool and pool side bar is good.

Expedia 真實旅客評語

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