We stayed here for 12 days. The first week we stayed in a deluxe garden bungalow. It was spacious, 2 rooms, large double height bar fridge so we could put water and some groceries in there, aircon was cold in both rooms , it was lovely… except The bed-it was rock hard.
The 2nd week we upgraded to a deluxe pool villa, the room was tiny, the fridge was tiny so we couldn’t fit anything that we had moved over from the other fridge.
We spent an extra $1200 to upgrade to a deluxe pool villa.. any upgrade should mean everything is better right?
The room was smaller, we had to get a bed brought in because even though we had booked in as a family of 3 we were put into a couples room with no bed for our son.
The grass around the pool was overgrown, we ended up having to ask them to mow it, there was also leftover broken glass left beside the pool, even though it was just one piece and easy enough to overlook when cleaning up, unfortunately it ended up in our sons foot.
The aircon wasn’t working when we first got there, they fixed it by that afternoon though.
Again the bed was rock hard.. I understand Balinese have hard beds but this was no joke when I say it was rock hard.
Buffet breakfast was amazing, could not fault it at all.
The place was clean, staff very friendly, the resort itself felt safe.. guards at both entries checking people and cars on entry. The cocktails and poolside snacks were delicious. Can’t comment on dinner as we ate out at different restaurant each night