I stayed in a room where it was obvious that someone had smoked in the bathroom. It seemed like the staff tried to cover the smell with a strong spray, but instead, it created an overpowering mix of cigarette smoke and artificial fragrance. I had noticed the same unpleasant scent in the hallway, so it was likely something they use on their carpets.
I explained to the front desk that I have allergies to these kinds of sprays and that the smell was making me sick. I requested a refund so I could stay elsewhere, but they refused, even after I insisted. Since the booking was non-refundable, they moved me to another room—also with carpets, which likely had the same issue.
I had no choice but to stay, but I won’t be returning and definitely wouldn’t recommend this place to others.