Was very good. Tub was clogged, but that was fixed immediately. Service and comfortability both excellent at a decent price. My wife is disabled, but since it was last-minute, I couldn't get an accessible room, but even the regular room was still accommodating enough for her.
Daniel
Daniel,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 3 日
Hitesh
Hitesh,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 26 日
Decent 4/5 hotel good location
We really liked the experience of staying at this hotel. They were pet friendly and we were able to bring our little black cat with us. There is extra charge of about 25$ a day for pets. The rooms are decent size and clean and tidy. The hallways and common areas are also clean. The breakfast is simple but they have hot foods like eggs sausages and bread available. As well as some fruits like bananas and apples which is great. The juices could be fresh one but understand that is not the policy perhaps. There is also always coffee and tea available all day in lobby for guests which is nice as well as water fountain which is super great. Parking on facility was perfect. Location is perfect only few minutes to Newport mansions and shopping centers. The hotel staff is very friendly and they help with any requests for room service or items request very fast. Overall we really liked the stay for the two night and would stay again.
What they can improve:
1. The shuttle service they offer to the city center is way too high price in my opinion - I think it was $25 a trip- almost price of just taking uber if you are two and worse if you are family. We would have loved to take that but didnt due to price- something for them to consider.
2. Also, the checkout was kind of odd we requested late checkout- got only 1 hour extra- and then someone gave us wrong information that we could pay 75$ for 3-4 extra hours while another manager later told us its $135 for half day.
Akshay
Akshay,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Maria
Maria,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
Great family hotel
The hotel was clean, staff very friendly, pool was clean, and breakfast great!
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
Steve
Steve,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 6 日
Jane
Jane,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Everything was good except room cleaning is now every other day
Carl
Carl,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
Hai Qiang
Hai Qiang,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 5 日
JOHN
JOHN,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
Newport Trip
The hotel was very, very clean! We had a great three night stay visiting Newport. Beds were very comfortable and breakfast was great. Would definitely recommend!
Jeffrey
Jeffrey,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
Albert
Albert,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
Safe, quiet and clean property with ample parking and a short drive to Newport
EMILY
EMILY,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 17 日
Very nice and clean rooms, good free brekfast options
Manveen
Manveen,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
Fantastic experience all around. Best customer service and hospitality I’ve experienced in quite some time.
Varun
Varun,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
Great stay
Jeffrey
Jeffrey,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
The king size suites we had was very comfortable for three(use of pull out). Very clean and well equipped. Breakfast had a good selection, especially the waffles. There was one flaw in the housekeeping, they did not change the sheets or make the beds on the scheduled day. When I asked the housekeeper she said she was shorthanded but my son got his room made up properly on another floor. I guess we were on the wrong floor. We made the front desk aware of the situation and they were kind enough to comp one night for the inconvenience. But all in all everything was great. The staff was great with the one exception and that should NOT ruin anyone’s stay. We will definitely recommend this property and would return again!
Estrelita
Estrelita,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 9 日
The room was clean and comfortable . The staff was very welcoming!
Maribeth
Maribeth,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
I like the location and the common areas were comfortable and welcoming. The room was nice and comfortable as well. All of the staff was welcoming and pleasant.