Stay was great, the sleeping accommodations were excellent. The extra bed and sofa bed ensured that everyone got a bed. EXCELLENT
Roberto
11 晚家庭旅遊
4/10
1. Smells from linens
2. Foods were salty or no taste.
3. No room ssrvice. It said free 24hrs room service, but conceiere
ryul
3 晚旅行
8/10
Stephanie
6 晚旅行
10/10
Sarah Louise
5 晚旅行
8/10
Jennifer
7 晚旅行
10/10
All around great property.
Jonathon
7 晚好友同遊
8/10
This is nice place for vacation . The things I like you can enjoy the other three hotels inside
Yanique
4 晚浪漫之旅
10/10
Excellent dining options, great pool and location next to the beach. Beach and ocean were excellent. All staff and entertainment staff were great.
Robert
6 晚家庭旅遊
6/10
I wouldn't recommend this property
Arielle
5 晚好友同遊
10/10
It's very nice property
Dargain
4 晚家庭旅遊
8/10
It was our first time at this resort and we had a good time!
Angela
7 晚旅行
10/10
Great atmosphere, always something to do
Lindsey R
7 晚好友同遊
8/10
Nicole
4 晚旅行
10/10
Highly would recommend!!
Lydia
3 晚家庭旅遊
8/10
Collin Matthew
7 晚旅行
8/10
We needed to pay for an upgrade to the renovated suites. the first room in the older part of the hotel was unacceptably run down. that said, the new section was GORGEOUS and worth every penny. The Buffet was very good, drinks mediocre and staff lovely. extremely difficult to get into any of the restaurants other than the buffet, but don't recommend the italian or seafood option, as they lacked ambiance, service was fair at best and food meh. I would stay here again, as it was a good value. It is important to note that hotel almost two hours from the cancun airport during times of traffic and normally about one hour twenty without.
Heidi
7 晚家庭旅遊
8/10
Staff was amazing. Front desk upgraded us to adults only building. Guest services were extremely friendly and accommodating. The grounds were beautiful. Only dislike was the high pressures sales tactics for their Privilege Club (which is not a requirement to attend).
Dan
4 晚家庭旅遊
10/10
Nicholas John
7 晚旅行
8/10
I liked the train that took me from area to are
Marcelle Alexis
8 晚旅行
10/10
Overall very nice resort for all ages, recommend Akumal as the best area of the resort in terms of the beach, access to activities and best food options.
Mike
7 晚家庭旅遊
6/10
High points and very low points
pools and drinks are excellent although every bar ran out of JAck daniels.
the food in the Buffet was poor...monotonous..the same EVERY DAY. and the meat was ALWAYS tough to eat. this is supposed to be 5 star and the quality was poor.
couldnt comment on the restaurants as we couldnt reserve a table in ANY we wanted for party of 6
sportbar was a contstant headache of getting the sports on and they tried to close early every night
pools were good
entertainment was ok BUT asking to pay to see shows in ALL INCLUSIVE hotel is boardering on criminal. the price i paid for what we got was not very good. my friends from the uk paid nearly a thousand less so i guess that was acceptable to them.
Kenneth J
10 晚好友同遊
10/10
Michael
7 晚旅行
10/10
Luxury akumal was an amazingly peaceful resort that syill had amny activities. The dining experience was superb and rooms were excellent. Would highly recommend
Sean
7 晚浪漫之旅
10/10
The resort was great all around! Only negative experience was a broken air conditioner and it was dealt with immediately.