我是否可以免費取消巴伊亞普林西比豪華艾庫瑪爾飯店 - 全包式的預訂並收到全額退款？

可以，巴伊亞普林西比豪華艾庫瑪爾飯店 - 全包式在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

巴伊亞普林西比豪華艾庫瑪爾飯店 - 全包式是否有游泳池？

是的，住宿提供3 座室外游泳池。

巴伊亞普林西比豪華艾庫瑪爾飯店 - 全包式是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

巴伊亞普林西比豪華艾庫瑪爾飯店 - 全包式是否提供停車位？

是的，住宿提供免費自助停車服務。提供電動車充電站。

巴伊亞普林西比豪華艾庫瑪爾飯店 - 全包式入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。退房時間為 12:00。提供快速入住和退房，以及零接觸入住和退房服務。

巴伊亞普林西比豪華艾庫瑪爾飯店 - 全包式和附近有什麼好看好玩的？

盡享住宿提供的活動，包含划皮艇、浮潛和排球，另外還可以到高爾夫球場上盡情揮桿。住宿還有提供其他娛樂活動，例如籃球和排球。好好做個 Spa 放鬆一下，或在附設的 3 座室外游泳池裡任選一座來游上幾回。巴伊亞普林西比豪華艾庫瑪爾飯店 - 全包式也具備3 間池畔酒吧、2 間海灘酒吧和夜店，以及私人海灘、三溫暖和蒸氣室。

巴伊亞普林西比豪華艾庫瑪爾飯店 - 全包式內部或附近是否有餐廳？

是的，此住宿附設 7 間餐廳，具有國際料理。

巴伊亞普林西比豪華艾庫瑪爾飯店 - 全包式有戶外私人空間嗎？

是，每間客房都有附家具的陽台。

巴伊亞普林西比豪華艾庫瑪爾飯店 - 全包式附近的環境怎麼樣？

巴伊亞普林西比豪華艾庫瑪爾飯店 - 全包式位於水岸，只要走路 17 分鐘就可以抵達馬雅海濱高爾夫俱樂部，另外走 17 分鐘還會到阿克吞承。旅客很喜歡這間住宿的中心位置。

巴伊亞普林西比豪華艾庫瑪爾飯店 - 全包式住宿資訊、相片和旅客評語

Q: 巴伊亞普林西比豪華艾庫瑪爾飯店 - 全包式是否有游泳池？

是的，住宿提供3 座室外游泳池。

Q: 巴伊亞普林西比豪華艾庫瑪爾飯店 - 全包式是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: 巴伊亞普林西比豪華艾庫瑪爾飯店 - 全包式有戶外私人空間嗎？

是，每間客房都有附家具的陽台。

10/10 好極了

2024 年 11 月 7 日

晚上的餐厅不容易订位置，太少位置了。

Liying，3 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 10 月 8 日

miguel angel，4 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 2 日

룸에서 곰팡이같은 냄새가 나고 시설이 너무 낡았어요 식당은 예약하기가 너무 어려웠어요 아침 점심은 필수로 부페식당을 가야했어요

Yeonsook，5 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 8 月 6 日

Erin，3 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 15 日

Hira Rafique，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 14 日

Stuff was very friendly and accommodating. Rooms were very clean

Mauricio，6 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 14 日

Very friendly and attentive.

araceli j，5 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 8 日

Maria，6 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 7 日

I loved having the electric carts to take people all over not only our resort but to other resorts of the same company in the immediate vicinity as well. Gave us a much wider choice of restaurants than if we stayed at just the one resort.

Jonathan，3 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 7 日

Everything was good except food ( Both on General buffet and specialised restaurants). Food was tasteless.

Krishnakant，5 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 6 日

Johnny R，7 晚旅行

Orbitz 真實旅客評語

8/10 非常好

2025 年 7 月 6 日

The welcome was great. Ran into some trouble at check in with our rooms. Took longer than expected. Overall great time. Did hit the beach due to seaweed. Overall great family resort to stay.

Christopher，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 6 日

Love the property, 2nd time..staff, good, amenities the best!

Claudia，7 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 5 日

Overall we had a decent experience.. for the week that we were there, there was no restaurant reservations available so we didn't get to experience that part. We ate at the buffet which for the most part had the same foods every day.. different types of rice, pasta station, some type of meat variation.. not much to our likings. After day three you get bored of the same food over and over again. We experienced some dislikes from staff here and there (from front desk and one of the bartenders at the cova beach bar) other than that.. the experience was overall decent but I would not ever return to this hotel again. The beach had a lot of Algae, the staff was amazing in keeping up with cleaning the beach, however by 4pm you couldn't get in the beach water due to overwhelming of algae.

Dea，7 晚家庭旅遊

Travelocity 真實旅客評語

2/10 不太好

2025 年 7 月 5 日

This is your sign to avoid this property at all cost!! The rooms are not luxurious at all, it’s outdated, dirty, we were even infested with ants. Our AC did not work for the first night and what’s astonishing is the lack of customer service. We were dealing with a person named Eddy that was extremely rude and would belittle our room issues. There’s no dining available we had to wait until it was dinner time hoping for a cancelation. You’re not allowed to walk by the beach past 7pm. They do not respect their opening hours which caused us to not eat breakfast before our excursion. It took 5 days before obtaining water bottles in our room and even the 24 hour room service? Yeah they ignore your requests. They also convinced us to pay an extra 300 usd (which I negotiated they wanted us to pay 600$) for a better room with a private beach and guess what? The beach is not even accessible since it was the dumping ground for seaweed and there was a rock barrier. After we went to complain about all of this, they gave us two options. Either to sign a non disclaimer and they would give us hotel credit or they can try to refund us for the extra we paid for our room. It’s been two weeks we left and we got nothing. Oh and in their gourmet restaurant Alux, we found glass in our desert. We also got our cloths ruined because they cleaned our tables in our room with bleach which stained our cloths completely. So please AVOID AVOID AVOID!!

Sonya，8 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 5 日

Been to several all inclusives in the Riviera Maya...this is one our entire family agreed to return to again. The staff does go above and beyond from the 24 hr room service, towel service, bus boys, shuttle crew to name a few. Steakhouse was phenomenal. The show Origen was very entertaining.

Enrique，5 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 4 日

….

Arta，10 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 4 日

Everything was great, especially the staff.

Ronaldo，7 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 3 日

It is a different concept from the regulars hotel but we like it.

Sofia，7 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 3 日

Larisa，8 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 6 月 30 日

Excellent staff, service and overall quality of the resort. They lose two stars because: - their beach isn't great: the beach itself is very narrow and the water is very shallow. - their restaurant reservation system is ridiculous. We were told that we should have booked the restaurants at least a week before our stay...without even knowing what the restaurants looked like or how our week would turn out. - about half of the resort was undergoing significant renovations when we were there. We had construction workers and noisy construction equipment and trucks under our balcony from 8am to 6pm all week long.

Frederic Marcel Richard，7 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 30 日

Sleeping arraignments

Stay was great, the sleeping accommodations were excellent. The extra bed and sofa bed ensured that everyone got a bed. EXCELLENT

Roberto，11 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 6 月 28 日

While the facilities and amenities at the hotel are impressive, the service, particularly at the front desk was disappointing. Some staff members came across as arrogant and unhelpful. There was no effort to explain the layout of the property or how to navigate it, and we were left to figure things out on our own, including the use of their app. Despite specifically requesting a ground floor room due to a recent injury, we were placed on the third floor with no elevator access. There was also no wheelchair assistance offered. It wasn’t until my condition worsened that we were finally moved to a lower floor. This lack of consideration significantly impacted our stay and reflects poorly on their commitment to guest care.

Zherrylyn，7 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 27 日

Service, amenities and property

Carla Angelica，4 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 27 日

Este resort es hermoso limpio y el servicio amable y agradable

Denise，5 晚家庭旅遊

Expedia 真實旅客評語

巴伊亞普林西比豪華艾庫瑪爾飯店 - 全包式

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