8/10 非常好
2025 年 11 月 6 日
We loved our stay at Les Caches de la Grande Pointe. Our unit (on the top floor facing the river) was so clean and it had all the amenities we needed.The reason for 4 stars vs 5 is due to the following. Check-in was a mess. The code we were given by email the morning before our stay was incorrect. We had to call the contact number we were given - even though there were threats on the email that 'charges might apply if we used this number'. The gentleman who gave us the information had to give us a couple of codes in order for us to get in. Once upstairs, we had to contact them again because there was no info on how to connect to WIFI. Maybe a binder with information would be ideal...
One of the lights to the dining room was burned out, but more importantly - both toilets had issues. The water ran 24/7 on the one, and the other tank wouldn't fill properly so we used a bucket that we found. It had been fixed at one point because there was duct tape on the inside flush leaver.
We were SHOCKED to find out that we were THE ONLY COUPLE staying in this 40 unit resort. Although we were to 'check in', there was no one there to provide our credit card info to. It was a little daunting being the only humans in this entire resort and only car in the outdoor lot!
We would stay here again as the area and unit were really beautiful. Just some repairs and maybe not being so 'forceful' with what you will charge your guests if they don't put out the trash, have to contact you, etc.
Jacqueline
Jacqueline，8 晚旅行
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