I give it 3 stars for cleanliness because during the week we were there there was no mop to clean the house, the corner of the bathrooms had mold, a closet door was broken, the electrical outlet where the hair dryer was in the bathroom didn't work, we reported it and they never fixed it, and the girl at reception when we checked didn't say that the property had been renovated, I go almost every year with my grandchildren and this trip was not like the others, it's a shame I think they should have more control with the cleaning.