Fantastic location. Great staff but the place is really run down and due for renovation. Also noticed less staff to keep the place clean compared to other resorts and hotels in Cancun. For example you will dirty glass windows around the property and not enough employees to keep them clean everyday.
Even at their seat down Mexican restaurant all widows are old and foggy and should b erepalce.
Galeeb
Galeeb,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月13日
Mia Reef Isle Mujeres
Super fantastic staff.
Food is just okay and the facility is really run down.
They definitely need a renovation.
Kudos to super friendly staff A++ people at the front reception and at the restaurants.
Beautiful resort area with the water but very run down.
Till the renovate the price should not be more than $250 a night for 2 people for their villas.
Galeeb
Galeeb,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月13日
Achtung: Scam & Baustelle I Mia Reef Isla Mujeres
- Durchgehende Baustelle auf dem ganzen Gelände
- Sehr alt und vieles kaputt
- Maximal 1-2 Sterne Hotel
- Essen okay
- Überteuerte Aktivitäten mit schlechtem Service
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
Great views. Excellent service. They need to add more spots to their dining for the sit in restaurants. The buffet is not that great.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Camilla
Camilla,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月29日
Laszlo
Laszlo,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月24日
Tomas
Tomas,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月24日
This was our second time at Mia Reef. Overall, our stay was good but the resort does need some major maintenance - wear and tear are very noticeable throughout. For example - shakey faucet, low water pressure, scratches on some furniture. The beaches are unbeatable on the island however! They never disappoint.
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月5日
The room was the size of my closet. The staff was not helpful unless we were willing to sit through their VIP Membership sales pitch.
Kimberly
Kimberly,6 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年10月30日
Limited dining and entertainment
lisa
lisa,7 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年10月30日
Absolutely beautiful. Kind people. Food selection could have been better, 3 meals a day for all inclusive, filled my belly. Absolutely beautiful, seriously. The beach was great. Bar closes at 11pm. Took a golf cart around the island. Lots of fun.
Mark J Bebee
Mark J Bebee,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月27日
We loved everything the beach was amazing, the food was amazing and there was only nice people !!!
Emma
Emma,5 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月23日
Meena
Meena,5 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月19日
As beer drinkers. They only had one choice and that was corona extra. Seemed okay day 1 by day 3 it was no bueno. Food was also limited and not great. If you take kids you might have problems with finding food for them to eat. Recent hurricane damage so hopefully the issues external are storm related. Island easy walk, very safe. Waters beautiful. We would try another all inclusive before ever going back to this one.
Kristine
Kristine,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月18日
Love the beach
Abel De La
Abel De La,7 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年10月18日
Maybe due to hurricanes the property seemed a bit run down compared to my visit in Feb 2024.
Mayra Patricia Luna
Mayra Patricia Luna,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月15日
This place was fantastic. Just what we needed. The room was enormous and clean and gave us a lot of room to be comfortable for a week.
Expedia made this trip so smooth for us. The transfer was impeccably flawless, the flights were on point and the excursion was perfection.
Monica
Monica,6 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年10月15日
ok
Meyr
Meyr,4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月12日
Riza Isabel
Riza Isabel,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月7日
The food was very average, and the same thing was eaten every day. The place needed to be updated and cleaned up. It was right after Hurricane Helene, so I knew it would have some issues. I never had hot water in the shower. The best thing was your staff! They were excellent. Everyone was very friendly, especially the waiters in the restaurant.
Mary
Mary,3 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2024年10月5日
Will never stay there again. Property was old and run down. Didn’t look at all what they advertised it to be. My wife and I celebrated our 10 year anniversary and it was a waste!
Evan
Evan,6 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月4日
We really liked the room we stayed in 5010, the views were amazing. We did not care mush for the food. Most of the food served in the buffet was cold. I would advise heating food to 140* holding temp to avoid food poisoning. The staff in the restaurant were amazing and the great teamwork was evident. Very friendly and pleasant. We had an amazing experience and will return again.