Do not stay here until they are done with their renovations. The very loud construction noise started at 7:30-8:30am in the morning and continued throughout the day. It was impossible to sleep through or relax in the room. The walls were literally vibrating and it sounded like a jackhammer in the room. Unfortunately I can’t post the videos with this review. When I asked the front desk if we could switch rooms or if the construction could start later, they were completely dismissive and offered zero accommodation. Also, just because check in is at 4, do not expect your room to be ready by then. Our room was not ready until 5:45. I observed the front desk staff be completely dismissive to other customers who complained about the wait. Isla Verde is a great location, just stay somewhere else if you want to sleep in or relax on your vacation. If you have any issue during your stay here, don’t count on the hotel helping you. The pool staff at the towel station and restaurant/bar were delightful though.
Everett
Everett,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Jana
Jana,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Everything you need for a great vacation!
There was a great coffee shop, fine dining and snack food options available. The lobby was beautiful and inviting to have drinks and hang out. Being right at the ocean with chairs and umbrellas available made it a perfect beach day! Who doesn’t love 24 hour pool access! We enjoyed our stay!
Maritza
Maritza,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 4 日
The hotel was alright for the most part. Just a lot of renovations, so a lot more noise than expected.
Jessica
Jessica,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Always amazing A+
Marisol
Marisol,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 9 日
Tiffany
Tiffany,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
Yesenia
Yesenia,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 18 日
Ariana
Ariana,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 17 日
Pleasantly surprised. Although construction was amidst the staff was friendly courteous and attentive.
Elizabeth
Elizabeth,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Erin
Erin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 11 日
Great stay
Melvis
Melvis,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 4 日
Construction
There was construction everywhere in the hotel. There was drilling going on. They changed the location of the lobby. I called hotels.com while I was over there and they informed me that I was only getting a small portion back on the next stay which is unacceptable and the hotel was going to reimburse me the resort fee in which they did not. My family and I did not have a good experience. The hotel never informed hotels.com that there was going to be construction. Hotels.com raves about this hotel but in reality it’s very expensive and the rooms are dated.
Daniel
Daniel,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
The place is well located for a quick trip from US. The staff is lovely, the amenities are comfortable, the dining is great, a great experience and value.
Dr. Ofelia
Dr. Ofelia,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
Osvaldo J
Osvaldo J,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
Enjoyable time
Regina
Regina,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
Close to Airport and next to beachfront
Rohit
Rohit,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Property under reconstruction, but still ok. Airplanes departures from the airport can be heard, but still ok, nothing too bothering. All people very friendly. Hotel is very nice. Although the rooms should be vacuumed daily, they still felt clean. Nice for families. Pool is kind of warm. But beach is awesome and right there! Lunch very affordable, do not think you need to go outside for lunch. Papaya fast food right kn the pool is very good and not pricey.