They charged me a extra fee of $280 and didn't show why was the extra fee
Frank
Frank,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月7日
Tres Decevant
3h de retard pour avoir notre chambre a l'arrivée et aucun geste. resort tres bruyant, qualité des repas tres mediocre, pas de place sur la plage trop de monde, pas de place dans les restaurants le soir beaucoup d'attente, les bar n'avais pas tous les coktails et des alcools tres bas de gamme, bref nous venons en vacances pour nois detendre et c'était du stress tout les jours. Seul point positif le personnel est sympathique a l'image du pays.
Jérémy
Jérémy,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
Genial, deben trabajar un poco mas en el bufé
Yuleisy
Yuleisy,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月27日
Enrique
Expedia 真實旅客評語
10/10 好極了
2024年10月21日
Had a great time at Sunscape. Its my second visit and probably my go to place when I visit DR again. Had so much fun. Thanks to some people that made it great Isabel at the front bar she was great she knows so much. Elvin Rosa at the Choptic Restaurant he went over and beyond every time he saw me and of course the amazing people in animation specially "La Maquina" whom I met before several times and is always crazy fun.
Victor
Victor,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月20日
Olena
Olena,10 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月17日
Limited dining
DAISY
DAISY,3 晚浪漫之旅
CheapTickets 真實旅客評語
10/10 好極了
2024年10月15日
Angeles
Angeles,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月13日
So I recently stayed at the Sunscape and must say the stay was enjoyable from dining, to the pool, and beach. I have stayed at many all inclusive and must say I really have no complaints. Yes there are some areas that could use a face lift but I saw crews working diligently to make those renovations. Would I stay there again. Most certainly and the butler we had Jose was absolutely amazing from sun up to sun down.
James
James,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月13日
Excelente
Yaima
Yaima,4 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月13日
The rooms are very very hot constantly sweating and no AC
Michael Stephen
Michael Stephen,10 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年10月12日
Maria
Maria,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月6日
Muy bueno
Luis
Luis,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月27日
Pretty good All inclusive.. from a 1-10 i would say an 7 or 8… staff gave it their all it was good cause they’re great workers but unfortunately they seemed to be low on staff at night specially for the restaurants, the beach was rocky such a shame with such a beautiful beach otherwise good
Damaris
Damaris,7 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月23日
The constant walking back and forth from the bar and lobby to the beach and our room was way too much. The distance around the property is just shy of half a mile (.50mi). The room was full of ants. There was no room service. The servers were not attentive and seemed confused on what drinks were which for which tables and the servers took long to bring out drinks and attend. Mind you we tipped $1 every time regardless but stopped after the bad service continued. No A/C anywhere on property but the room and the sunscape VIP lounge.
William
William,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月16日
I love this place, definitely coming back soon
Niuris M
Niuris M,7 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月15日
This resort needs to upscale their food they are terrible, tasteless and not appetizing at all. The room we had toilet didn’t flush, the last night our room flooded with rushing water from who knows well we purchased the sun club and it did not make a difference only good thing of this resort is the beach and the coffee shop. This was our 35th wedding Anniversary celebration and it was horrible I do not recommend this resort at sll
marisol
marisol,7 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月15日
Good hotel
Jose
Jose,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月8日
Amé el servicio del personal me hicieron sentir bienvenida. No hay lugar para caminar en las afueras pero no hace falta porque está lleno de mucho entretenimiento. Volvería sin pensarlo.
Jessica Rosario
Jessica Rosario,7 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年9月6日
The hotel is ok, the staff at the buffet were terrible, when I was there they were only focusing on who provided the tips, I ask for a coffee 3 time and the supervisor was the one who gave it to me after I went and complained, never will go again to that hotel! The bathroom was not clean my stay for terrible! What I did like was the restaurant at night, the only thing I liked.
Francielina
Francielina,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月3日
El peor hotel que mi familia y yo hemos podido ir.
La comida del restaurante de la playa es un asco llena de moscas e insectos. No tienen personal para trabajar y los que están no están a gusto para atender a los vacacionistas. No tienen suficiente comida para servir, se la pasan de un restaurante a otro para poder llenar las solicitudes de almuerzo porque no tienen porciones.
Las habitaciones se inundan de agua y no tenían agua caliente por 2 días de los 4 que pasamos allí.
Fue una pesadilla, es la primera vez que queremos irmos de un hotel de vacaciones.
El room service tampoco funciona, estuvimos por 3 horas esperando el servicio que nunca llegó y mis 2 niños y mi suegra con hambre.
Fuimos para celebrar mi cumpleaños y el de mi suegra y el bizcocho y los servicios solicitados para celebrar esta ocasión nunca lo proveyeron. Dijeron que no les había pagado al final de la estadía y nos enviaron a un recinto de policía.
Keyla
Keyla,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月1日
Well in this hotel everything is bad food bed everything the staff . Well jose from sunclub he made it good and carmen from sunclub but the rest dont come to this hotel bad ac didnt work no warter in the room baddest trip ever
Miguel
Miguel,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月1日
Luisa
Luisa,4 晚旅行
Orbitz 真實旅客評語
6/10 不錯哦
2024年8月22日
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月17日
Overall the property looks nice, well maintained, services are excellent, they have the drinks of my preference and the beach is great. My only concern is the food, I usually eat in a healthy way, so sometimes I find few options for my eating style.