The front desk person was condescending. She spoke really fast when explaining things, not sure if she was trying to confuse matters. When I told her to stop and stop being rude she began to argue with me, not sure what she was trying to accomplish but I didn't appreciate it.
Paula
Paula,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 23 日
Stacey
Stacey,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 11 日
The staff was really nice and very helpful.
Bonnie
Bonnie,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 2 日
Not 100% satisfied.
Pictures are spot on but cleanliness wasn’t. Also breakfast comes at a separate cost and the elevator was always breaking down so we had to walk up and down the stairway.
Kimberly
Kimberly,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 2 月 28 日
There was a used wash rag hidden behind the shampoo bottles that was super dirty. It was really gross and when I left there was nobody at the front desk. Absolutely disgusting
Jesse
Jesse,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 2 月 25 日
Amy
Amy,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 2 月 19 日
Easy fixes
Our room did not have adequate curtains to block out any light or provide complete privacy. The bathroom also was not stocked with shampoo as the bottles were not refilled. The lobby was clean. The room was clean and big.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 18 日
Likely won’t stay again.
The hotel checked us out of one of our rooms for no reason. When I messaged to ask why, they said it looked like we were only using one of our rooms. I assured them we had been using both rooms so she said she would check me back in. They ended up double charging us for our rooms, so we had to spend time going back to the hotel after check out to get that issue fixed.
The rooms weren’t too bad. Beds looked clean, and bathroom was clean EXCEPT the bathroom vent had mold all over it.
Rhonda
Rhonda,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 2 月 17 日
Our bed looked slept in, there was a used rubber glove in the bathroom, and an old French fry on the floor. Night staff was not friendly checking in when stating we reserved 2 rooms through Expedia when our receipt clearly said one.
Kamryn
Kamryn,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 15 日
I am not familiar with the area. When I checked in, the front desk did not tell me that parking needed to be paid when arriving or your vehicle can be towed. I thought there would be a ticket system where you paid when you left but that is NOT the case.
Crystalen
Crystalen,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 10 日
Our room wasn't ready at check-in. However, the front desk staff were incredible kind. They sent someone to clean the room as soon as we arrived. We parked in the secure parking area and fifteen minutes later we were in our Junior Suite. The bedding was freshly laundered, the bathroom was clean and adequately stocked. It was quiet, comfortable, and less than a 10 minute Lyft to the T-Mobile Center. Great place to stay.
Megan
Megan,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 7 日
Yessica
Yessica,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 2 月 3 日
We were stuck outside our room for hours because the batteries in the RFID door card reader were dead.
Alexandre
Alexandre,2 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 21 日
Our hotel of choice
We stay here once a year and always a good experience. Fast, friendly staff and clean, quiet rooms.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 19 日
Nice but dont count on the restaurant or bar.
This was a nice hotel but, I called the day before to ask if they had a restaurant or bar and was told yes to both. I was told both would be open for the Chiefs game, not to mention its a Saturday night. Neither were open when we checked in at 5. That was extremely disappointing.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 1 月 16 日
Way short of expectations for Hilton Garden Inn
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 13 日
Everithing is wood
Gerson y Yessica
Gerson y Yessica,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 22 日
Mia
Mia,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 15 日
Brian
Brian,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024 年 12 月 13 日
Dirty sheets and old flat pillows. Cleanliness is not a priority at the property
Tanya
Tanya,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 9 日
Yennifer
Yennifer,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024 年 12 月 9 日
Worst beds ever
Bed was horrible. Very loud, noisy springs and mattress.