Our room was very clean and quiet. Very impressed with the breakfasts- in addition to eggs, there was a different side all 3 days. Very tasty!!
Martha
2 晚旅行
10/10
We love this hotel!! Always a pleasure to stay here!! The staff is great, as is the breakfast. Looking forward to our next trip to Louisville.
Amy
1 晚旅行
10/10
The room was very clean. The staff was exceptional. Breakfast was wonderful. Only 2 minor things. The mattress cover seemed to be the wrong size, and the USB port did not work. But overall I was super pleased. The check-in clerk was amazing. She remembered the reason for our stay.
William
1 晚商務旅行
10/10
Megan
1 晚旅行
6/10
Room was comfortable and clean. Easily walkable to everything we needed, covered parking lot is also great.
Only bummer was the emergency alarm went off 3 times in 18 hours. Two were in the middle of the night which was a bit grim having to evacuate in the dead of the night for nothing, thankfully it wasn’t raining or super chilly- This is beyond the staffs control but it still kinda sucked.
Eva
2 晚旅行
10/10
Felicia
2 晚商務旅行
8/10
A very clean room. All amenities were acceptable.
byron
1 晚旅行
8/10
I enjoyed the stay it was nice staff clean property and accessible to the downtown area.
Shitika
1 晚家庭旅遊
10/10
Tiara
1 晚旅行
10/10
Hotel was clean and staff were very friendly and kind. My son was in norton hospital so was close to hospital and they allowed me to add a night at a time to my stay until we were ready to take him home. If I ever have to be here again I will definitely be staying here. Thanks again to they staff for being so wonderful
Terry
2 晚家庭旅遊
10/10
The hotel was very accommodating we arrived before normal check in times our room was ready so they let us check in. It was very convenient and the staff was friendly and helpful
Sara
1 晚旅行
10/10
Julie
1 晚旅行
8/10
Erick
2 晚旅行
10/10
Robert
2 晚家庭旅遊
8/10
Mohogany
2 晚家庭旅遊
10/10
The employees are friendly and very professional
Assaad
5 晚旅行
10/10
Very convenient hotel to downtown
Dana
1 晚旅行
8/10
Amanda
1 晚旅行
6/10
No hair dryers or body lotion in the room. I knew from the pictures before I booked it was outdated, but much worse in person. Breakfast options were good.
Jennifer
1 晚家庭旅遊
2/10
I tried calling for hours to cancel our reservation but the phone kept ringing busy?? We ran over something i in the road and had to have our car towed. They had to order a new rim and tire. So the car could not be fixed until the next day.
Aimee
1 晚旅行
8/10
Great location for a business conference at the KICC. Most everything was good, but with staying 4 nights, we constantly had to ask for fresh towels and washcloths, and to have the garbage emptied. And it was never handled promptly, if at all. That was pretty disappointing.
Chad
4 晚商務旅行
8/10
It was a pleasant stay.
Penny
2 晚旅行
8/10
Hotel was clean and perfect for our one night stay Parking was cheap at the hotel and we were able to walk downtown easily.
Sarah
1 晚家庭旅遊
8/10
Jason
1 晚旅行
10/10
The property was well maintained. The staff was professional and helpful. The breakfast was more than expected. Check-in and check-out were quick. It was walkable to my convention facility.