Stay was perfect apart from being made to pay £50 deposit whilst trying to check in despite booking months in advance.
Andrew
Andrew,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 15 日
Average
Very average. Evening meal was good, breakfast is poor. Beds are so soft you sink into them. Service during day at the bar is super super slow. Staff engagement is either very nice or totally uninterested.
Overall experience to price ratio is poor.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 14 日
Graham
Graham,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 8 日
Louise
Louise,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 7 日
Poor customer service from staff. Even after complaining they accept no responsibility for their part.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 5 日
Poor customer service from reception staff.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Hayley
Hayley,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 5 日
Poor customer service
Disappointing & brusque customer service from reception staff.
Insisting I had booked a room for 2 nights when I could clearly show them confirmation on my phone was for 1 night only.
My daughters family room not made up when they arrived at 9pm at night. Had to ask room service for bedding and towels.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 25 日
Moeed
Moeed,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 24 日
Spa E
Great, but the Spa really should be included in the price.
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Amazing
Amazing stay. Stayed in premier suite. Would definitely recommend our 4th time visiting here, we were the sad the breakfast has now became a buffet breakfast but other than that couldn’t fault it. Had a spa treatment from Sharon and it was amazing, and Jade was so helpful with the products inside the spa when helping me chose what to purchase x thank you
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 21 日
Ernest
Ernest,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 19 日
Zara
Zara,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 18 日
Dave
Dave,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 11 日
Kevin
Kevin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 9 日
Great for couples
Stunning venue, room was clean and tidy also up to date,
Food was very good,
Pool was amazing,
Ideal for couples i will return with my partner...
Stuart
Stuart,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 8 日
leanne
leanne,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 31 日
A reasonable stay
Breakfast could have been better, had to wait to be seated, had to ask for flora as I can't eat butter, no teaspoons with the coffee/tea cups, decaff coffee poor, no muesli.
Room was fine.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 28 日
Mediocre accommodation
We stayed here for a nearby wedding and I thought perhaps we may have just gotten a bum room with no working AC even though it was turned on…but after speaking to at least four other wedding guests the next day who also stayed here, apparently none of the hotel’s AC’s were working because everybody had an uncomfortable, sweltering evening. The food in the bar was pretty good and all came out in good time. But at $250/night, I expect to be comfortable and this place just didn’t do it for me.
Dana
Dana,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 16 日
Worst say ever
The stay was ruined, the heating didn't work in room and took 4 calls to reception before they answered. They wanted £15 each to use the pool which i didn't pay. Never had to pay to use the facilities in a hotel you've paid to stay in in my life. The breakfast was self help the food was cold and not nice then on check out they tried to change me for using the pool .place is a joke would not recommend to anyone
Paul
Paul,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 15 日
PAUL
PAUL,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 15 日
Roy
Roy,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 14 日
Friendly staff
Very friendly staff. Room was a little tired but good overall