The building smelled there was stuff left in the room from previous guest… the elevator broke.. no temperature control in the room. Almost every time I went to the front desk it wasn’t manned and no one answered the phone.
Peter
Peter,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月29日
Comfy cold room
The room was comfortable besides the hard wood floors. The heater also couldnt keep up so the room stayed slightly cold
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月29日
Wish I had thought to take pictures!
Room was missing several lightbulbs, the floor was scratched, the entertainment center was broken, there was rust and mildew on the bathroom ceiling/vent, and the shower sprayed out of the shower head sideways and soaked the bathroom if the curtain wasn't perfectly in place to block it. The only luggage carts were on the second floor and we weren't allowed to use them because they were "for the homeless that lived on the second floor," according to a staff member. The elevator got stuck open while we were there too. There's a group of homeless people who sit out front and try to get people to pay them to help carry luggage.
真實旅客
6 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月29日
Jon
Jon,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月28日
Cheap room, now I know why
The hotel was inexpensive and they allowed pets. The pictures look decent. However, just because its economical doesn't mean they should cut corners on quality. The rooms were filthy, the breakfast wasn't even a good continental breakfast the floors of the hotel and elevators needed mopped. The people were nice but lazy. One clerk did her best and discounted the room because of our experience. We would have gladly paid the price or more if this hotel was upkept. Cheap shouldn't mean low quality or below health standards. Because they Allow pets the ground were covered in excrement. We are responsible pet owners and clean up after our pet, we didn't see anyone else do that. We booked 7 days and couldn't find another hotel after we arrive. So we came home and showered and washed everything. Not a good experience.
T.S.
T.S.,7 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月28日
Ba humbug
Upon arriving after making reservations weeks in advance, they had given away my king room with a jetted tub on Christmas Eve which was a gift to me from my husband. The man behind the counter was very professional and nice and offered me $40 off a regular room. I was not happy.. but he assured me I could have the room the following afternoon. We got a corner king with a balcony which wasn’t bad, except for the television didn’t work. The phone didn’t work, not plugged in or something could not reach front desk and upon going down to the desk to speak with them from the third floor, the elevator didn’t work and I had to take the stairs several times due to first the phone didn’t work second the television didn’t work third. The ice machine didn’t work and then last, but not least the elevator didn’t work. The next day I spoke with the manager about what had happened . She basically told me it was my own fault for making reservations through a third-party such as Hotels.com or expedia.com and if I wanted a refund on my reservation to call ask the third party for it because she wasn’t going to even though I paid in full at her hotel.
It was NOT a very Merry Christmas !
Wendy
Wendy,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Cole
Cole,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月23日
Ty
Ty,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月23日
Ok for one night stay
For the price you paid the one night stay was ok. The elevator was no working. Our room had only one channel on tv. The room curtains appeared to have several stains. During our stay we had to evacuate due to fire alarm being pulled. It was a lot of confusion because people didn’t know if it was real or not. The area is very sketchy. For the price it was nice to have comfortable bed and hot shower.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月22日
Josh
Josh,18 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月21日
Jason
Jason,4 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月18日
Credit request
No Heater no carpet got woken up early after specifically requesting late checkout after long drive from California
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Jazzmin
Jazzmin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Cole
Cole,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Cole
Cole,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Elias
Elias,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月13日
真實旅客
5 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月12日
Nicole
Nicole,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月12日
They need to update there lock system it would not always work & we had to go to the desk twice to get into our rooms & they said it happens alot. The bathroom needs updated as well
Cheyanna
Cheyanna,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Good stay. Loud children in the hall at midnight but not the fault of the hotel and I went right back to sleep