Stared well but on the hottest day of the year the ac in the room was broken and the ceiling was stained i tried to use the pool to relax but there was an aqua aerobics class 😣 spoke to Mary on reception who was very kind and as they couldn’t fix the ac and my disappointment re the poo they moved me to a better room excellent customer service
Jane
Jane,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 12 日
The air con was very poor even though I changed rooms. Fur to pop
mark
mark,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Jason
Jason,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
paul
paul,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Donald
Donald,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Good nights sleep.
Very comfy beds led to a good nights sleep. Clean room. Big enough for a night. Room and hotel a bit dated but not overly to distract. Friendly and helpful staff. The pool, sauna and steam room where great. The changing area and lockers ideal. The showers didn't have a mat outside them so the floor was very wet and quite slippy when we stayed. Breakfast was good. They didn't have much on show for gluten-free, fruit, yoghurt, cereals. Asked for toast and they also have more. The evening meal wasnt as we expected a bit expensive and not much choice and it wasn't that good. They had 2 gluten-free choices. Not many eating here.
Susan
Susan,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 5 日
Poor hotel that hasnt improved
I have used Q hotels quite a few times over the years but was becoming dispondent woth them so have avoided for a few years now. This weekend I tried then again, wished I hadnt. The room was ok size, but left one pillow on a double bed for two people, only one towel, no glasses in the room, bathroom was mouldy. Food lrices represent poor value, on the whole a better experience to be had in a travelodge.
Benjamin
Benjamin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Excellent place to stay!
We stayed in the Ambassador suite which was perfect for our family of four. The beds were exceptionally comfortable, including the two queen size sofa beds. The staff were very accommodating and helpful. Our twins have complex additional support needs and staff went out of their way to ensure everything went smoothly for them. We used the swimming pool and the disabled changing room was great. Parking was great too. Complimentary water, drinks and snacks in the room too. A great stay. We’ll definitely use this hotel again.
Sharon
Sharon,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 31 日
Christa
Christa,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
kathrine
kathrine,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 27 日
Martin
Martin,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 27 日
Terrrible would be worse if wife whet to room like
WALKED IN TOLD BOOKING NAME YES PAID ROOM BREAKFAST FEE ASKED BIRTHDAY ROOM SET AS WIFE HE SAID MUST BE GO UP CHECK ROOM GOOD WIFE SENT STRAIGHT SPA WAS 3PM WAS LUCKY TOLD GO I WILL TAKE ALL CAR STUFF TO ROOM MY WIFE YOU ENJOY WENT ROOM NO BIRTHDAY CALLED NO ANSWER CAME DOWN SAID WILL DO 15 20 MINS SAID PAY FOR THAT MONEY SAW ON HIS SYSTEM IS BOOKED AS WELL THEN WENT UP AGAIN NO ELECTRIC CALL NO ANSWER CAME DOWN ASKED TOLD PRESS RED BUTTON ALSO LUCKY SAW PEOPLE PUT SOME KIND NUMBERS AT END ASKED TO I NEED REGISTER CAR SAID YES WHAT IS HAPPENING OTHER STUFF TOO DON'T WANNA SAY SIMPLE THINGS THEY SHOULD DO THAT IS 5 STAR YOU CALL
IMRAN
IMRAN,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Darren
Darren,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Alan
Alan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Ed
Ed,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 18 日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 18 日
Daniel
Daniel,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Soraya
Soraya,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 11 日
Good stay
Good stay, staff good, food (breakfast) ok! Room fine....