I am an owner at Pueblo Bonito SB and have been going there for many years. The staff and service here are absolutely incredible. The reason for not giving five stars is the state of the rooms, which are definitely in need of upgrades. We also ate at Quivira Steakhouse (an upgrade for the All Inclusive), which has definitely deteriorated in quality over the years. The location and service there were also wonderful, but the food was cold and not what we have experienced in the past. The staff in El Bar, at all the pools, and at the After were AMAZING!
Connie
Connie,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 22 日
Huge property! If you are looking for beach front access where you can swim and enjoy the ocean this is not the place. However, the hotel offers hourly shuttles at a first come first serve basis via their app. You have to be quick on the app as the premium time slots to their sister property Pueblo Bonito Rose fill up fast. At Pueblo Bonito Rose you have beach access and full utilization of all inclusive amenities.
Pueblo Bonito Sunset is a huge property with a lot of hills. Golf carts shuttle you around the property my to different areas of the resort. Unless you are in great shape
Kush
Kush,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 21 日
Herren
Herren,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 19 日
The room was very dusty. Our shower in a junior suite lacked hot water for two days. The TV in our room didn’t work. Couldn’t book the spa due to staffing and booking issues.
Lourdes
Lourdes,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 17 日
I had a great time
Luis
Luis,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 27 日
valeria
valeria,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 26 日
Brian
Brian,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 23 日
This was our first stay at this resort and it was even recommended by a family friend. We opted for the
Cortney
Cortney,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 22 日
Sarah
Sarah,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 21 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 19 日
Amazing weekend
Our room had an amazing Ocean view. The staff was very friendly. Carla was super helpful and friendly. She made us feel welcome, as soon as we stepped in.
Paulina
Paulina,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 19 日
lo recomiendo
Me gustó mucho el hotel y la
Comida en los restaurantes muy buena,
Solo el
Personal de los carritos de golf … mucho que desear
FRANCISCO FERNANDO
FRANCISCO FERNANDO,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 16 日
Tienen liberación de tortugas lo cual es una experiencia increíble. El hotel es MUY grande si o si necesitas transportación dentro del hotel lo cual hace todo muy lento.
La comida está bien
El servicio es muy amable
Mikel
Mikel,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 15 日
Alejandro
Alejandro,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 14 日
Nelly Viridiana
Nelly Viridiana,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 12 日
Connor
Connor,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 7 日
Miriam
Miriam,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 6 日
Sergio
Sergio,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 3 日
David
David,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 3 日
Beautiful location, great friendly staff, super clean and well maintained rooms and buildings. Only thing that would make it better is if I could have swam at the beach in front.
Super easy to get transportation to sister resorts as well as get cabs into town.
Great resort, would definitely go back again.
Sean Alexander Rodrigues
Sean Alexander Rodrigues,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 9 月 2 日
Jose Luis Madrigal
Jose Luis Madrigal,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 9 月 2 日
We really enjoyed our visit. Can’t wait to go back again.
John A
John A,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 9 月 2 日
Increíbles instalaciones y servicios
Salvador
Salvador,4 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 9 月 2 日
Staff was great and very helpful. But the property was promoted as having a kids club which was the main reason we booked. The kids club was closed. The arcade was open but charged a stiff fee for use. Not as "inclusive" as we hoped. Also, its hard to get service at the pool. The waiters prefer the drinking parties over the families, and you wait forever to get an order. We ordered the guacamole with chips and when we finally got our food, the guac was brown and old and had a hair in it. Really a bummer because we waited so long and our kids were hungry. No swimmable beach either so not much to do with kids. Fortunately we were only there a few days.