Mia on reception was a credit to the hotel. She did her job very well.
The restaurant manager was also very welcoming and professional whilst undertaking his duties.
We have stayed at the hotel over a number of years and will continue to do so.
Well done!
Marlene
Marlene,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 5 日
Comfy King size bed, clean room, lovely products (soap, shower gel) in the bathroom. Helpful & friendly reception staff. Friendly staff in the restaurant at breakfast time.
Beverley
Beverley,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 2 日
It was okay as a stop over and would probably stay again, but a shame we couldn’t get room service last night. Appreciate that they were busy given the cancellation of Benson Boone, short notice.
Harriet
Harriet,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 2 日
Everything was spotless. Breakfast was amazing. The staff were really helpful . Unfortunately benson Boone cancelled last minute after a 45 min wait and chaos at the arena . Very disappointed about that. but that’s not the hotels fault. We had a 4 hour drive from Dorset etc so yes not the outcome we hoped for . Only thing I would say is the bed was rather hard . And the breakfast ( I know its buffet ) was a bit cold .
Zoe
Zoe,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 2 日
Very clean room. Good area
Masoud
Masoud,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 10 月 31 日
The room was lovely and the receptionist at check in was wonderful. The whole experience was let down by a member of staff in the restaurant at breakfast, I was looking to grab what I thought was a boiled egg ( not realising it was the egg station as there was no signage). The waiter must have assumed I was going to try and cook myself an egg and aggressively asked me ‘what I was doing’ and very directly informed me that it wasn’t an area for people to help themselves. I felt very very uncomfortable and embarrassed as I was dining alone. The gentleman was clearly stressed and overworked but no excuse to make me feel completely humiliated in front of other diners. Could have been done with a bit more discretion so I wasn’t left feeling like a naughty child.