In town to visit family. Comfortable hotel, fun view of Disneyland fireworks. Nice gym and pool. Bummer that parking was over $30/night!!! Makes the affordable price closer to other hotels. Nothing to walk to - shops, coffee, etc - but maybe to expected in the OC.
Jessie
Jessie,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
FABIO
FABIO,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 22 日
Jesse
Jesse,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 21 日
Gia My
Gia My,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 17 日
Poor check in and check out
Original when I checked in they told me i had a $15 credit for breakfast, i stated no i was charged $33 at time of booking to cover my breakfast. the guy brushed me off didn’t tell me checkout time and only gave me 1 key. called hotels.com they said hotel said they would comp me the 33 but when i went to breakfast i was only comped 30. then to top it off when i went to check out i was waiting in line at the counter a couple walked over from the elevator and a worker came asked if he could help them as he proceeded to check them out before me who had been standing there for 10 minutes already. They had horrible customer service and honestly we always stay at sonesta hotels but will not book this hotel again. I should have gave it a lower score. I also forgot to state that there was construction onsite which was not disclosed at time of booking so i also got a 7 o’clock wake up call by the pounding of a jack hammer.
Jeannette
Jeannette,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
LaKenya
LaKenya,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Fernando
Fernando,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Great place to stay
There is someone cleaning the property. Beautiful and clean. My window had a view of the Disneyland fireworks -- never failed.
It was nice place for me because it was close to the bar exam.
The elevators at Sonesta were fast and no jerkiness or noise. I know that matters because the location where I had the exam, the elevators were slow and had a lot of noise and jerkiness.
The bathroom was clean. The shower had running water, but it sang and the water dribbled. That was the worst. Parking was paid which I did not know prior to booking, but that's okay -- I mean after the fact. Oh well.
The hotel nightly rate was fine. I was so surprised when I opened the door that it had automatic lights -- wow -- first place I've ever stayed where the lights at the front door were automatic.
Hotel staff always friendly and eager to help. Everyday seemed like a great day.
I would not get tired of the Disney themed lobby.
Over all, nice place. I will stay again if an occasion arises.
Susan
Susan,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
lori
lori,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Merihau
Merihau,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 5 日
na
They charge you extra for parking.
It's literally outside the hotel, unprotected, and not specified in the rental price.
They don't change your towels or clean your room. They say they don't clean it daily.
In general, I don't recommend it.
We went down to ask for cleaning and they said no.
We asked for towels and they never brought them up.
This is unacceptable.
Raymundo
Raymundo,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
My experience at the hotel was overall great. The hotel was very clean and the staff was was accommodating. I am especially grateful for the front desk
Sharde
Sharde,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Jack Elladiny
Jack Elladiny,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
Mark
Mark,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
The standout part of my stay was definitely the service from the staff, who were incredibly helpful and accommodating. Specific shoutout to the manager working the morning of July 28, who helped me get ice for my cooler! He didn’t have to do that but it was very sweet that he did!
Aria
Aria,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Very friendly and very helpful staff.
Charlotte
Charlotte,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 26 日
Bathroom tile dirty
It was a long waiting until I was able to Check in. The room was clean and comfortable, the hotel too but the bathroom tile was very dirty I did not feel comfortable taking a shower barefooted. and that’s why I would not like to stay there again. I thought about taking pictures of it but my intentions were and are not to damage anyone reputation but it would be nice for the management to know this.
Jessenia
Jessenia,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 25 日
Megan
Megan,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 24 日
Hilary
Hilary,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 21 日
Kyle
Kyle,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 21 日
The hotel itself was beautiful, the room was nice and the bathroom was really good sized. The service was great as well. The only negative thing I have to say about it was that they had construction work going outside and starting at 8am there was a jackhammer right outside my window. It would’ve been nice to know that ahead of my stay but it wasn’t too bad
Alyssa
Alyssa,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 21 日
Farah
Farah,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 21 日
Front desk was rude not customer service friendly charge this an extra $30 for parking without telling us no room service toilet didn't flush well rooms were not as described in description of property
Steven
Steven,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 20 日
Never again
Mildew in bathroom, fan in bathroom did not work. Under construction so wakened by jackhammering that went on and on. Thin walls so heard couple down the hall fighting “I’ll never marry you,” room next door country music full blast, room actors the hall little kids awake screaming till 1:30am and again starting at 6am never once heard the parents ask them to be quiet. Room in poor condition, dirty. Rugs in the hallway rippling so not safe especially for anyone unsteady on their feet.